University of North Dakota

Travel Agent Training

HOURS: 250
FEES: $1795.00 USD


The Travel Agent Online Training Program is a proven, successful method for motivated people to begin a travel career. This program will also help you prepare for The Travel Institute (formerly ICTA) TAP Certification, based on the textbooks Travel Career Development and Exploring the World, Geography for the Travel Professional. You will also learn the basic skills needed to operate a computer reservation system for airlines, travel agencies, cruise lines, hotels, or as a home-based agent.

All materials are included. This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers.


By completing this program, you will learn:

  • How to identify the various types of travelers and match them to the correct travel products
  • The various types of tours, from escorted to independent
  • How airline computer reservation systems operate
  • What documentation is needed to travel internationally and how to obtain it
  • How domestic and international airfares are determined
  • The ground transportation system, including rail, cars, and bus tours
  • All about cruises, including how to read and understand brochures, match the client to the proper ship, and explain the value of cruising
  • How hotels are rated and priced and the differences between a hotel and a resort
  • The basic formats used by the airlines to book flights, price tickets, and build the passenger name record (PNR)
  • The basics of marketing
  • How to guide a client to a destination based on their interests (such as sun and relaxation, food, gambling, culture, religion or history), travel seasons, and even geographically (for sports such as hiking, skiing, mountain climbing, etc.)
  • How to book, change, or cancel records in the GDS system
Contact Us Today!


  • Learn in-demand job skills
  • Start anytime
  • Set your own pace
  • Affordably priced