- This course must be taken on a PC. Macs are not compatible.
- PC: Windows 10 or later operating systems.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Microsoft Word, Excel, PowerPoint, and Outlook 2019 (not included in enrollment). While Microsoft Word, Excel, PowerPoint, and Outlook 2019 is ideal, you can download the desktop version of the apps included with Microsoft 365 Please note that there may be some differences between your version of these programs and what you see in the course.
- Adobe Acrobat Reader. Download the Acrobat Reader.
- Software must be installed and fully operational before the course begins.
- Email capabilities and access to a personal email account.
Certification Eligibility Requirements:
Candidates must meet specific education and administrative office support professional experience, which are:
- No College Degree - 4 years of relevant work experience is required
- Associates Degree - 3 years of relevant work experience is required
- Bachelor's Degree - 2 years of relevant work experience is required
All relevant work experience must have been earned within the last ten years.
Relevant work experience qualifies as office and administrative professionals who engage in some, if not all, of the following:
- Communicate within the organization (both verbal and written)
- Conduct business writing, including proofreading and editing
- Maintain office functions and record keeping
- Plan meetings, events, and arrange travel
- Manage projects
- Engage in or support human relations activities, such as hiring and compliance issues
- Maintain budgets and basic accounting functions
- Manage time and other resources for themselves and others
- Utilize technology, including virtual and mobile, with strong computer and internet research skills
- Coordinate communications between internal staff and/or external clients
Please visit https://www.iaap-hq.org/page/Certification for more detailed information on eligibility.
The instructional materials required for this course are included in enrollment. The following textbook will be shipped to you approximately 7-10 business days after enrollment:
- Managing by the Numbers: A Commonsense Guide to Understanding and using your Company's Financials
- Strategic Planning - A Pragmatic Guide
- The Administrative Professional, Rankin and Shumack