Certified Administrative Professional with Microsoft Office Master 2016 (Vouchers Included)

To be a successful administrative professional, you must possess skills to handle a wide variety of workplace tasks and scenarios. The Certified Administrative Professional (CAP) course serves two purposes. First, it prepares you to take the CAP exam offered by the International Association of Administrative Professionals (IAAP). Second, it provides you with a broad selection of essential skills and knowledge to effectively work as an administrative assistant in fields including education, technology, government, and medicine.

In this bundled course of Certified Administrative Professional, and Microsoft Office 2016 Master Certification Training, you will learn the basics of workplace administration as well as how to begin and grow a successful career as an administrative professional. The course covers the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. You will also learn to effectively write for business, produce documents, and utilize informational technology. You’ll gain event and project management skills, which includes virtual meeting coordination. As technology develops, this skill has become increasingly useful. Each course module concludes with a quiz, helping you to effectively track your progress and test your skills.

This program will also prepare you for the Microsoft Office Certification Exams for Word, Excel, PowerPoint, and Outlook.

To be a successful administrative professional, you must possess skills to handle a wide variety of workplace tasks and scenarios. The Certified Administrative Professional (CAP) course serves two purposes. First, it prepares you to take the CAP exam offered by the International Association of Administrative Professionals (IAAP). Second, it provides you with a broad selection of essential skills and knowledge to effectively work as an administrative assistant in fields including education, technology, government, and medicine. Additionally, this bundle includes Microsoft Office Master training. This course will provide you with the information you need to become an expert in Microsoft Word, PowerPoint, Excel, and Outlook, indispensable skills for any career administrator. Completing our Certified Administrative Professional course with Microsoft Office Master training is an excellent start to building a successful, rewarding career in office administration.

In this course, you will learn the basics of workplace administration as well as how to begin and grow a successful career as an administrative professional. The course covers the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. You will also learn to effectively write for business, produce documents, and utilize informational technology. You will also learn to effectively write for business, produce documents, and utilize informational technology. You’ll gain event and project management skills, which includes virtual meeting coordination. As technology develops, this skill has become increasingly useful. Each course module concludes with a quiz, helping you to effectively track your progress and test your skills. This course offers enrollment with vouchers which is prepaid access to sit for the certifying exams upon eligibility.

Certified Administrative Professional

I. Organizational Communication (Part 1)

A. Communication Essentials

B. Interacting With Stakeholders

C. Teams

D. Quiz

II. Organizational Communication (Part 2)

A. Networking

B. Interpersonal Interactions

C. Public Speaking

D. International Business

E. Organizational Structure and Systems

F. Legal Issues/Ethics

G. Quiz

III. Business Writing and Document Production

                A. Business Writing

                B. Using Personal Computer Software Applications

                C. Publishing Web Documents, Hard-Copy Documents, and Meeting Minutes

                D. Quiz

IV. Technology and Information Distribution

                A. Information in Organizations

                B. Researching, Gathering, Compiling, and Analyzing Data and Information

                C. Networks for Information Distribution and Maintaining, Backing-up, and Storing Data

                D. Quiz

V. Office and Records Management

                A. Office and Records Management (Introduction)

                B. The Basics of Creating Functioning and Productive Workspaces

                C. Obtaining and Managing Resources for Your Office and Working in a Virtual Office

                D. Quiz

VI. Event and Project Management

                A. Event and Travel Management: Coordinating Virtual Meetings

                B. Project Management, Time Management, and Negotiations

                C. Quiz

VII. Human Resources

                A. Human Resources Functions, Duties, and Processes

                B. Employee Files and Records and Employee Training

                C. Recruitment, Staffing, and Hiring Practices

                D. Diversity, Onboarding/Offboarding, and Human Resource Law

                E. Quiz

VIII. Financial Functions

                A. Organizational Finance: Budgeting, Financial Statements, and Financial Transactions

                B. Banking Process and the Bank Statement Reconciliation Process

                C. Basic Statistical Analysis

                D. Financially Accounting for Charitable Activities

                E. Quiz

IX. Workplace Behaviors

                A. Goal Setting and Creativity

                B. Problem Solving and Decision Making

                C. Time Management and Stress Management

                D. Quiz

X. Becoming an Administrative Assistant and Advancing Your Career

A. Job Duties, Responsibilities, and Personal Characteristics of Administrative Assistants

B. Administrative Assistant Position Options

C. Becoming an Administrative Assistant, Making a Career Change, and Career Advancemen

D. Quiz

Excel

I. Introduction to Microsoft Excel

    A.    Creating a Microsoft Excel Workbook

    B.    The Ribbon

    C.    The Backstage View (The File Menu)

    D.    Entering Data in Microsoft Excel Worksheets

    E.    Formatting Microsoft Excel Worksheets

    F.    Using Formulas in Microsoft Excel

    G.    Working with Rows and Columns

    H.    Editing Worksheets

    I.    Finalizing Microsoft Excel Worksheets

    J.    Microsoft Excel Features that Were New in 2013

    K.    Features New in 2016

    L.    Introduction to Microsoft Excel 2016 Exam

II. Intermediate Microsoft Excel 2016

    A.    Advanced Formulas

    B.    Working with Lists

    C.    Working with Illustrations

    D.    Visualizing Your Data

    E.    Working with Tables

    F.    Advanced Formatting

    G.    Microsoft Excel Features that Were New in 2013

    H.    Features New in 2016

    I.    Intermediate Microsoft Excel 2016 Exam

III. Advanced Microsoft Excel 2016

    A.    Using Pivot Tables

    B.    Auditing Worksheets

    C.    Data Tools

    D.    Working with Others

    E.    Recording and Using Macros

    F.    Random Useful Items

    G.    Microsoft Excel Features that Were New in 2013

    H.    Features New in 2016

    I.    Advanced Microsoft Excel 2016 Exam

IV. Microsoft Excel Final Exam

Word

V. Introduction to Microsoft Word 2016

    A.    Creating a Microsoft Word Document

    B.    The Ribbon

    C.    The File Tab

    D.    The Quick Access Toolbar

    E.    Formatting Microsoft Word Documents

    F.    Editing Documents

    G.    Finalizing Microsoft Word Documents

    H.    Introduction to Microsoft Word 2016 Exam

VI. Intermediate Microsoft Word 2016

    A.    Advanced Formatting 

    B.    Working with Tables

    C.    Working with Images

    D.    Page Layout

    E.    Working with Illustrations

    F.    Viewing Your Document(s)

    G.    Intermediate Microsoft Word 2016 Exam

VII. Advanced Microsoft Word 2016

    A.    Working with Long Documents

    B.    Reviewing and Collaborating on Documents

    C.    Comparing and Combining Documents

    D.    Managing Mailings

    E.    Protecting Documents

    F.    Random Useful Items

    G.    Advanced Microsoft Word 2016 Exam

VIII. Microsoft Word 2016 Final Exam

PowerPoint

IX. Introduction to Microsoft PowerPoint 2016

    A.    Creating a PowerPoint Presentation

    B.    The Ribbon

    C.    The Quick Access Toolbar

    D.    The Backstage View (The File Menu)

    E.    Formatting Microsoft PowerPoint Presentations

    F.    Working with Images

    G.   Working with Tables and Charts

    H.    Finalizing Microsoft PowerPoint Presentations

    I.      Introduction to Microsoft PowerPoint 2016 Exam

X. Advanced Microsoft PowerPoint 2016

    A.    Customizing Presentations

    B.    Presentation Masters

    C.    Working with Special Effects

    D.    Using SmartArt

    E.    Multimedia

    F.    Setting up the Slide Show

    G.    Outlines and Slides

    H.    Managing Multiple Presentations

    I.    Sharing and Securing a Presentation

    J.    Features New in 2016

    K.   Advanced Microsoft PowerPoint 2016 Exam

XI. Microsoft PowerPoint 2016 Final Exam

Outlook

XII. Introduction to Microsoft Outlook 2016

    A.    The Outlook 2016 Interface

    B.    Performing Popular Tasks in Outlook 2016

    C.    Working with Messages

    D.    Working with the Calendar

    E.    Organizing Contacts

    F.    Introduction to Microsoft Outlook 2016 Exam

XIII. Advanced Microsoft Outlook 2016

    A.    Working with Tasks and Notes

    B.    Using Signature and Themes

    C.    Managing Your Inbox

    D.    Working with Multiple Email Accounts

    E.    New Features in 2016

    F.    Advanced Microsoft Outlook 2016 Exam

XIV. Microsoft Outlook Final Exam 

This online program can only be taken on a PC; it is not Mac compatible. It is compatible with Windows XP and later operating systems and you will need the latest version of Internet Explorer, Firefox, Chrome, or Safari.

We highly recommend that you use Firefox or Chrome in place of other web browsers.

Adobe Acrobat Reader or an alternative software application to open and read PDF files is required. You will also need the Microsoft Office 2016 Suite  for this program as there are no free trials.

Manuals are included as downloadable PDFs throughout the program.

Certification Eligibility Requirements for the CAP exam

Candidates must meet specific education and administrative office support professional experience, which are:

• No College Degree - 4 years of relevant work experience is required
• Associates Degree - 3 years of relevant work experience is required
• Bachelor’s Degree - 2 years of relevant work experience is required

All relevant work experience must have been earned within the last ten years.

What is relevant work experience? CAP certification is designed for office and administrative professionals who engage in some, if not all, of the following:

• Communicate within the organization (both verbal and written)
• Conduct business writing, including proofreading and editing
• Maintain office functions and record keeping
• Plan meetings, events, and arrange travel
• Manage projects
• Engage in or support human relations activities, such as hiring and compliance issues
• Maintain budgets and basic accounting functions
• Manage time and other resources for themselves and others
• Utilize technology, including virtual and mobile, with strong computer and internet research skills
• Coordinate communications between internal staff and/or external clients

Please visit https://www.iaap-hq.org/page/Certification for more detailed information on eligibility.

1.  Can I register for programs if I am an international student?

Yes, because ed2go programs are online you never have to actually travel to the school.  Most schools offer telephone or online registration.

2.  How long does it take to complete a program?

All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace.  When you register, you’ll receive twelve (12) months to complete the program. 

3.  What if I don't have enough time to complete my program within the time frame provided?

The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for an extension.

4.  Do I have to buy additional materials?

No

5.  Can I get financial assistance?

ed2go courses are non-credit courses, so they do not qualify for federal aid.  In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.  Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements.

6.  What happens when I complete the program?

Upon successful completion of the program, you will be awarded a certificate of completion. 

7.  Am I guaranteed a job?

ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases.  We don’t provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job.  Facilitators will also be available to use as a professional reference upon completion of the program.  Potential students should always do research on the job market in their area before registering.

8.  Who will be my instructor?

Each student is paired with a facilitator for one-on-one interaction.  The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance.  All of our facilitators are successful working professionals in the fields in which they teach.

9.  What software or hardware do I need in order to take online programs and what are the system requirements?

In order to take our online programs, you must have access to a computer and the Internet.  You can access the program contents from any Web-enabled computer.  You don’t have to use the same computer to log-in to the program every time.  We recommend that you have a word-processing program (Microsoft Word is the best) and the latest version of Internet Explorer.

10.  Can I use a Mac?

No.

11.  How can I get more information about this program?

If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button above).  If you are visiting us during non-business hours, please feel free to send us a question using the “Contact Us” form to the right.  You may also call us at 1-877-221-5151.  We will answer your questions promptly. 

12.  When can I start the program?

Our programs are all open enrollment.  You can register and start the program as soon as you are ready.

Please note:  Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

13.  Does this program prepare for a certification?

Yes.  Certified Administrative Professional (CAP) offered by the International Association of Administrative Professionals (IAAP). Certification exams are given twice a year. If you qualify to apply for the exam the deadlines to apply for the exam using your ed2go voucher are:

•             February 1st for Spring Exams

•             July 15th for Fall Exams