Nancy Smith has more than 30 years of experience in healthcare education. Previously, she taught administrative medical programs in the vocational school and community college setting. In addition, she has professional experience as a medical coder, medical records auditor, and medical office manager. Smith is a member of AHIMA and has a CCS-P coding certification.
Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor’s degree in Business Information Systems, a master’s degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.
Sharon L. Blackford, MA, BA, RMA has over 30 years’ experience in the medical field. She has a master’s degree in Organizational Management, a bachelor’s degree in Business Management, and has served as a Registered Medical Assistant since 1994. She is originally from Chicago, Illinois and has worked in the United States Army. Blackford is also a veteran, having served in the United States Army as an active duty Clinical Specialist for 10 years.