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Buffalo Public Schools
Home > Training Programs > Career Online High School > High School Diploma with Retail Customer Service Skills Training
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High School Diploma with Retail Customer Service Skills Training

adult-high-school-diploma
$1,295.00 (USD)

OVERVIEW

OBJECTIVE

Upon completion of this program, you will:

  • Earn your AdvancED/SACS accredited high school diploma
  • Earn a “Retail Customer Service Skills Training” career certificate
  • Complete a career portfolio with cover letter, resume and more

In addition, the program emphasizes customer service skills that can be applied in a wide variety of retail settings. The course includes the following topics:

  • Providing an excellent customer experience
  • Building customer loyalty
  • Dealing with difficult customers
  • Gaining communication skills
  • Managing Time
  • Working in teams
  • Managing yourself and others
  • Becoming successful in the retail world
  • Identifying retail workplace challenges and opportunities

DETAILS

OUTLINE

REQUIREMENTS

PREREQUISITES

INSTRUCTOR

FAQS

Buffalo Public Schools

389 Virginia St.
Buffalo, NY 14201 US
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