Becoming a Certified Credit Counselor signifies that you have achieved a standard of excellence in the credit and personal finance counseling industry. Upon completing this course and passing the final exam, you will receive an industry-recognized Credit Counseling Certification from the National Association of Certified Credit Counselors (NACCC).
The knowledge gained in this course—core financial and credit concepts—is key to helping clients successfully take control of their finances. Certified Credit Counselors empower and counsel the financially stressed, implement financial plans with clients, and educate clients on finances.
This course also provides a foundation to explore additional counseling disciplines such as Housing Counselor and Student Loan Counselor. It prepares you for a career as a life coach and explores options for running your own consulting business.
I. Module 1: The Defining Role of the Financial Counselor
A. Unit 1: The Components of Financial Well-Being
B. Unit 2: Establishing the Client/Counselor Relationship
C. Unit 3: Rapport Building
D. Unit 4: Poverty, Culture and Socioeconomic Variables
E. Unit 5: Active Listening
F. Unit 6: Asking the Right Questions
II. Module 2: Taking control of Finances
A. Unit 1: The Problem-Solving Process
B. Unit 2: Where the Client is Now
C. Unit 3: Where the Client Wants to Go
D. Unit 4: How the Client Will Get There
III. Module 3:
A. Unit 1: Banking Basics
B. Unit 2: Credit Basics
C. Unit 3: Choosing Credit Wisely
D. Unit 4: Using Credit Wisely
E. Unit 5: Understanding Credit Reports
F. Unit 6: Credit Scoring
IV. Module 4: Understanding and Dealing with Debt
A. Unit 1: Getting into Debt
B. Unit 2: Debt Collection
C. Unit 3: The Consequences of Unpaid Debt
D. Unit 4: Getting Out of Debt
E. Unit 5: Bankruptcy
V. Credit Counseling Today Supplement
A. From Credit Cards to Credit Counseling
B. Not Legal Advice or Therapy
C. The Debt Management Plan
Requirements:
Hardware Requirements:
- This course can be taken on either a PC or Mac.
Software Requirements:
- PC: Windows XP or later.
- Mac: OS X Snow Leopard 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Flash Player. Click here to download the Flash Player.
- Adobe Acrobat Reader. Click here to download the Acrobat Reader.
- Software must be installed and fully operational before the course begins.
- Speaker and video capabilities.
- Access to webcam for final exam proctoring.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Prerequisites:
There are no prerequisites to take this course.
Bonnie Canty is an attorney licensed in five states: Connecticut, Florida, Georgia, New Jersey, and New York. She obtained her Juris Doctorate degree from Hofstra School of Law and practices general law through her firm ABC Law, PLLC. She has been hired by several businesses and organizations to train, coach, and consult. Canty currently serves on the Board of Directors of the Society of Financial and Career Counseling Professionals and has been a Certified Financial Counselor for almost two decades.
1. Can I register for courses if I am an international student?
Yes. ed2go courses are online, so you never have to actually travel to the school. Most schools offer telephone or online registration.
2. How long does it take to complete a course?
This course is self-paced and open enrollment, so you can start them when you want and work at your own pace. When you register, you will receive six (6) months to complete the course.
3. What if I don't have enough time to complete my course within the time frame provided?
The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.
4. Do I have to buy additional materials?
No additional purchases are required.
5. Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll if they meet certain requirements.
6. What happens when I complete the course?
Upon successful completion of the course, you will be awarded a certificate of completion.
7. Am I guaranteed a job?
ed2go courses will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our instructors and career counselors will help you build your resume and are available to give advice on finding your first job. Instructors will also be available to use as a professional reference upon completion of the course. Potential students should always do research on the job market in their area before registering.
8. Who will be my instructor?
Each student is paired with an instructor for one-on-one interaction. The instructor will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All ed2go instructors are successful working professionals in the fields in which they teach.
9. What software or hardware do I need in order to take online courses and what are the system requirements?
In order to take ed2go courses, you need access to a computer and the Internet. You can access the course contents from any web-enabled computer. We recommend that you have a word-processing program (Microsoft Word is the best) and the latest version of Internet Explorer.
10. Can I use a Mac?
Yes, the course is accessible on Mac computers.
11. How can I get more information about this course?
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button above). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at 1-877-221-5151. We will answer your questions promptly.
12. When can I start the course?
Our courses are open enrollment. You can register and start the course as soon as you are ready. Please note that once the course curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
13. Does this course prepare for a certification?
Yes. After completing the course and passing the final exam, you will receive the National Association of Certified Credit Counselors Credit Counseling Certification.
14. How do I sit for the certification exam?
The certification exam is the final exam of the course. You will schedule to take the exam which is NACCC proctored via webcam.