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Certified Quality Auditor (Voucher Included)

Certified Quality Auditor (Voucher Included)
$1,695.00 (USD)

DETAILS

OUTLINE

I.             Auditing Fundamentals

                A.            Types of quality audits

                B.            Purpose and scope of audits

                C.            Criteria to audit against

                D.            Roles and responsibilities of audit participants

                E.            Professional conduct and consequences for auditors

II.            Audit Process

                A.            Audit preparation and planning

                B.            Audit performance

                C.            Audit reporting

                D.            Audit follow-up and closure

III.           Auditor Competencies

                A.            Auditor Characteristics

                B.            On-site audit resource management

                C.            Conflict resolution

                D.            Communication and presentation techniques

                E.            Interviewing techniques

                F.            Team Dynamics

IV.          Audit Program Management and Business Applications

                A.            Audit Program Management

                B.            Business and financial impact

V.            Quality Tools and Techniques

                A.            Basic quality and problem-solving tools

                B.            Process improvement techniques

                C.            Basic statistics

                D.            Process variation

                E.            Sampling methods

                F.            Change control and configuration management

                G.           Verification and validation

                H.            Risk management tools

REQUIREMENTS

PREREQUISITES

INSTRUCTOR

FAQS

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