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Community College of Beaver County
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Call Center Manager

call-center-manager
$2,995.00 (USD)

OVERVIEW

Today's call centers are built around several customer success channels, and managing these centers has become increasingly complex. This course will prepare you for a role as a call center manager. You will gain the skills needed to ensure your call center operates efficiently, including employee supervision, quality assurance, and workforce management.

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Community College of Beaver County
Continuing Education Division
One Campus Dr.
Monaca, PA 15061 US
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