Tracy O’Rourke is a Master Black Belt with over 20 years of success helping organizations like the Department of Veterans Affairs, the State of Washington, Cisco, DC Shoes, GE, and Motorola learn and apply Lean and Six Sigma. Tracy is an accomplished facilitator, trainer, and presenter. She has a BA in English Literature from San Francisco State University and an MBA with an emphasis in Leadership and Managing Organizational Change from Graziadio School of Business at Pepperdine University.
Elisabeth Swan is a Master Black Belt with over 25 years of success helping organizations like Amazon, Charles Schwab, Burt's Bees, Microsoft, and Starwood Hotels & Resorts learn and apply Lean Six Sigma. As an accomplished executive coach, she has consulted on process-based organization design, problem-solving, and change management for organizations of all sizes. Swan holds a BA in English Literature from Barnard College/Columbia University, New York, NY.