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The Certified Clinical Medical Assistant (CCMA) + Certified Electronic Health Records Specialist (CEHRS) (Vouchers Included) includes: Certified Electronic Health Records Specialist (CEHRS)
Medical Terminology
Certified Clinical Medical Assistant (CCMA)

Certified Clinical Medical Assistant (CCMA) + Certified Electronic Health Records Specialist (CEHRS) (Vouchers Included)

Certified Clinical Medical Assistant (CCMA) + Certified Electronic Health Records Specialist (CEHRS) (Vouchers Included)
$3,995.00 (USD)



Certified Clinical Medical Assistant:

I. Becoming a Medical Assistant

A. Qualities of a Medical Assistant

B. Job Duties

C. Certification

D. Scope of Practice

E. Ambulatory Healthcare Settings

F. The Healthcare Team

II. Managing Stress and Improving Communication

A. Stress and Burnout

B. Types of Communication

C. Barriers to Effective Communication

D. Patient Interview Techniques

E. The Stages of Grief

III. Law, Ethics and Healthcare

A. Health Insurance Portability and Accountability Act (HIPAA)

B. Americans with Disabilities Act (ADA)

C. Occupational Safety and Health Administration (OSHA)

D. Informed Consent

E. Advance Directives

F. Ethical Guidelines for Healthcare Providers

G. Medical Identify Theft

IV. Improving Your Medical Office

A. The Reception Area

B. The Medical Receptionist

C. Safety Issues

D. Opening and Closing the Facility

V. Computers in the Ambulatory Care Setting

A. Use of Computers in the Medical Office

B. Electronic Medical Record (EMR) and Electronic Health Record (EHR)

C. Safeguarding Protected Health Information (PHI)

D. Cloud Computing

E. Mobile Health (mHealth)

VI. Telecommunications and Patient Scheduling

A. Telephone Techniques

B. Faxing

C. Emails

D. Patient Portal

E. Patient Scheduling Methods

F. Cancellations and No Shows

G. Dealing with Irate Patients

VII. Enhancing the Patient Experience

A. Patient-Centered Medical Home

B. First Impressions

C. Patient Kiosk

D. Practice Website

C. Concierge Medicine

D. Telemedicine

VIII. Managing Medical Records

A. Purposes of Medical Records

B. Electronic, Paper and Hybrid Medical Records

C. Categories of Medical Records

D. Flow Sheets

E. SOAP Notes

F. Filing Paper Records

G. Release of Information (ROI)

H. Personal Health Record (PHR)

IX. Written Communication

A. Components of a Business Letter

B. Proofreading

C. Meeting Agendas

D. Business Emails

X. Working with Medical Documents

A. Purposes of Medical Records

B. Types of Medical Records:

Chart Notes

History & Physicals (H&Ps)

Operative Reports


Discharge Summaries

Radiology and Imaging Reports

Pathology Reports

Procedure Reports

Laboratory Reports

C. Medical Transcriptionist/Medical Scribe

D. Electronic Signatures

XI. Medical Billing and Coding: An Overview

A. Health Insurance Terms

B. Private and Government-Sponsored Insurers

C. Code Sets: ICD-10-CM/PCS, CPT, HCPCS Level II

D. CMS-1500 and UB-04

E. Electronic Claims

F. Pre-authorizations

G. Medical Necessity

H. Explanation of Benefits (EOBs)

I. Fair Debt Collection Practices Act

J. Advance Beneficiary Notice (ABN)

XII. Daily Financial Practices

A. Accounts Receivable and Accounts Payable

B. Provider Fees

C. Improving Patient Payments

D. Claims Denial Strategies

E. Practice Management Software

F. Managing Patient Accounts

G. Petty Cash

XIII. The Administrative Medical Assistant as Office Manager

A. Qualities of an Office Manager

B. Job Duties

C. Policy & Procedure Manual

D. Staff Meetings

E. Physician Credentialing

F. Clinical Documentation Improvement (CDI)

G. Practice Websites

XIV. Major Body Systems

A. Integumentary System

B. Musculoskeletal System

C. Circulatory System

D. Lymphatic System

E. Immune System

F. Respiratory System

G. Digestive System

H. Urinary System

I. Nervous System

J. Endocrine System

K. Special Senses

L. Reproductive System

XV. Pathophysiology

A. Skin Disorders

B. Endocrine Disorders

C. Nervous System Disorders

D. Digestive System Disorders

E. Respiratory System Disorders

F. Circulatory System Disorders

G. Urinary System Disorders

H. Musculoskeletal System Disorders

I. Eye and Ear Disorders

J. Lymphatic and Immune System Disorders

K. Reproductive System Disorders

XVI. Pharmacology

A. Medical Uses of Drugs

B. Drug Regulations

C. Controlled Substances

D. Drug Classifications

E. Drug Actions

F. Common Abbreviations

G. Routes of Administration

H. Drug Names

I. Drug Formularies

J. Dose Calculations

XVII. Nutrition and Special Diets

A. Importance of Nutrition

B. Types of Nutrients

C. Healthy Diets

D. Therapeutic Diets

XVIII. The Chief Complaint and Patient History

A. Preparing for the Patient

B. Chief Complaint

C. Medical History

D. Approaching Sensitive Topics

E. Charting

XIX. Recording Vital Signs

A. Temperature

B. Blood Pressure

C. Pulse

D. Respiration

E. Height and Weight

F. Body Mass Index

XX. The Physical Examination

A. Methods of Examination

B. Examination Positions

C. Equipment and Supplies

D. Preparing the Patient

E. Order of the Examination

F. After the Examination

XXI. Specialty Exams and Procedures

A. Prenatal Examination

B. Gynecology Examination

C. Pediatric Examination

D. Geriatric Examination

E. Visual Acuity Testing

F. Pulse Oximetry

G. Ear Irrigation

XXII. Medical Asepsis and Infection Control

A. Medical Asepsis

B. Microorganisms

C. Infection Cycle

D. Transmission-Based Precautions

E. Bloodborne Pathogens

F. Other Potentially-Infectious Materials

G. Personal Protective Equipment

H. Needlestick Injuries

I. Standard Precautions

J. Infection Control

XXIII. Surgical Asepsis and Sterilization Techniques

A. Surgical Asepsis

B. Methods of Sterilization

C. Sterile Field

D. Preoperative Procedures

XXIV. Surgical Instruments

A. Cutting and Dissecting Instruments

B. Grasping and Clamping Instruments

C. Dilators, Scopes, and Probes

D. Retracting and Exposing Instruments

E. Care of Surgical Instruments

F. Chemical Cautery

G. Electrosurgery

H. Cryosurgery

I. Laser Surgery

XXV. Assisting with Minor Office Surgeries

A. Informed Consent

B. Patient Preparation

C. Preoperative Skin Cleansing

D. Postoperative Instructions

E. Wound Care

F. Suture and Staple Removal

G. Applying a Sterile Dressing

XXVI. Introduction to the Medical Laboratory

A. Purposes of Laboratory Testing

B. Types of Clinical Laboratories

C. Laboratory Departments


E. Laboratory Requisitions

F. Laboratory Reports

G. Urinalysis

XXVII. Basic Microbiology

A. Bacteriology

B. Mycology

C. Parasitology

D. Virology

E. Immunology

XXVIII. Introduction to Phlebotomy

A. Composition of Blood

B. Supplies

C. Order of Draw

D. Venipuncture Methods

E. Venipuncture Sites

F. Specimen Identification

G. Capillary Puncture

H. Quality Assurance

XXIX. Basic Hematology

A. Red Blood Cells

B. White Blood Cells

C. Platelets

D. Coagulation Studies

E. Blood Count Tests

XXX. Electrocardiogram

A. Electrical Conduction System of the Heart

B. Cardiac Cycle

C. Normal Sinus Rhythm

D. Arrhythmias

E. 12-Lead ECG

F. Multichannel ECG

G. Waveform Components

H. Common Artifacts

I. Electrophysiology

J. Holter monitor

K. Automated External Defibrillator

XXXI. Administering Noninjectable Medications

A. Medication Order

B. Six Rights of Medication Safety

C. Medication Label

D. Administration of Oral Medications

E. Administration of Inhaled Medications

F. Medication Errors

XXXII. Basic Guidelines for Administration of Injections

A. Intradermal Injections

B. Subcutaneous Injections

C. Intramuscular Injections

D. Syringes

E. Needles

F. Withdrawing Medication from a Vial or Ampule

G. Tuberculin Skin Test

XXXIII. Diagnostic Imaging

A. X-Rays

B. Ultrasonography

C. CT Scans

D. MRI Scans

E. Nuclear Medicine Scans

XXXIV. Rehabilitation and Treatment Modalities

A. Physical Therapy

B. Occupational Therapy

C. Speech Therapy

D. Sports Medicine

E. Proper Body Mechanics

F. Care for a Falling Patient

G. Wheelchair Safety

H. Transfer Techniques

XXXV. First Aid Techniques

A. Types of Wounds

B. Burns

C. Musculoskeletal Injuries

D. Choking

E. Syncope

F. Poisoning

XXXVI. Emergencies in the Medical Office

A. Anaphylaxis

B. Cardiac Arrest

C. Asthma

D. Shock

E. Seizures

F. Diabetic Emergencies

G. Crash Cart

Certified Electronic Health Records Specialist:

I. An Overview of EHR and CEHRS

A. What is an EHR

B. The Importance of EHRs

C. Efforts to Encourage EHR Adoption

D. EHRs in the Future

E. The Role of a CEHRS in a Medical Practice

II. Steps to EHR Implementation

A. Step 1: Assess

B. Step 2: Plan

C. Step 3: Select

D. Step 4: Implement

III. The EHR Framework

A. EHR Architecture, Hardware, Software, Networks and Interfaces

B. Human-Computer Interface (User) Devices

C. Functional, Data Content, and Vocabulary Standards

D. Feature and Data Formats

E. Security Controls

F. Hybrid Health Records

G. Disaster Recovery

IV. HIPAA Requirements and EHR Systems

A. What is HIPAA?


C. HIPAA Privacy Rule

D. HIPAA Security Rule

V. The EHR and Record Content

A. Record Purposes

B. Record Formats and Types of Data

C. Record Standards

D. Medical Record Content

E. Documentation Practices

VI. Patient Visit Management

A. The EHR in an Office Workflow

B. Master Patient Index

C. Service Payment Information

D. Scheduling

E. Consents, Acknowledgements, Advance Directives, and Authorizations

VII. Problem, Medication, and Allergy Lists

A. The Lists

B. Summary Lists in the Office Workflow

C. Standards – Functional, Content, and Vocabulary

VIII. Examination/Assessment Notes, Graphics, and Charts

A. Examination and Assessment Notes in the Office Workflow

B. Functional and Content Standards

C. Documentation

IX. Treatment Plans, Orders, and Results

A. Treatment Plan

B. Treatment Plans in the Office Workflow

C. Functional and Content Standards of Treatment Plans

D. Documentation of Treatment Plans, Orders, and Results

X. Medication Orders and Administration

A. Medication Orders Workflow

B. Functional, Content, and Vocabulary Standards for Medication Orders

C. Medication Reference Information

D. Medication Alerts and Reminders

XI. Patient Communications

A. Patient-Focused Communication

B. Patient Portals

C. Personal Health Records

XII. Coding, Billing, and Practice Reports

A. Coding and Billing Workflow

B. Code Sets and Clinical Vocabularies

C. Coding, Billing, and the EHR

D. Encoders and Computer-Assisted Coding

E. Electronic Bill Submission

XIII. Research, Registries, and Reportable Events

A. Medical Product Development

B. Practice Requirements

C. Standards that Support Research

D. Registries and Reportable Events

XIV. Personal Health Records and Continuing Care Records

A. Personal Health Record

B. Communication Among Providers for Continuing Care

C. Continuity of Care Record

D. Ongoing Training and Technical Support of EHR Software

Medical Terminology

I. Your Foundation in Medical Terminology

A. The Fundamentals of Medical Terminology

B. Practicing What You've Learned - The Fundamentals of Medical Terminology

C. Getting to Know the Human Body

D. Practicing What You've Learned - Overview of the Human Body

E. What Have You Learned?

II. The Skeletal and Muscular Systems

A. What Makes Up a Skeleton?

B. Practicing What You've Learned - What Makes Up a Skeleton?

C. Flex Some Muscle

D. Practicing What You've Learned - Flex Some Muscle

E. What Have You Learned?

III. The Cardiovascular and Respiratory Systems

A. Getting to the Heart of Things

B. Practicing What You've Learned - Getting to the Heart of Things

C. Take a Deep Breath

D. Practicing What You've Learned - Take a Deep Breath

E. What Have You Learned?

IV. The Digestive, Urinary, and Reproductive Systems

A. Going for the Gut

B. Practicing What You've Learned - Going for the Gut

C. When Nature Calls

D. Practicing What You've Learned - When Nature Calls

E. The Birds and the Bees

F. Practicing What You've Learned - The Birds and the Bees

G. What Have You Learned?

V. Nervous and Integumentary Systems and Special Senses

A. You've Got Some Nerve

B. Practicing What You've Learned - You've Got Some Nerve

C. Now Hear (and See) This!

D. Practicing What You've Learned - Now Hear (and See) This!

E. Slip Me Some Skin

F. Practicing What You've Learned - Slip Me Some Skin

G. What Have You Learned?

VI. The Lymphatic, Immune, and Endocrine Systems

A. Protection Against Infection

B. Practicing What You've Learned - Protection Against Infection

C. Learning About Hormones

D. Practicing What You've Learned - Learning About Hormones

E. What Have You Learned





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