Tracy O’Rourke is a Master Black Belt with over 20 years of success helping organizations like the Department of Veterans Affairs, the State of Washington, Cisco, DC Shoes, GE and Motorola learn and apply Lean and Six Sigma. Tracy is an accomplished facilitator, trainer and presenter. She has trained over 1,000 people, mentored 300+ people and has helped complete 300+ projects with results that range between $50,000 and $8 million dollars in savings. Her facilitation expertise runs the gamut, from facilitating leadership retreats with top executives, to facilitating Process Walks, Kaizen Events and project team meetings.
Tracy has a BA in English Literature from San Francisco State University and an MBA with emphasis in Leadership and Managing Organizational Change from Graziadio School of Business at Pepperdine University
Elisabeth Swan is a Master Black Belt with over 25 years of success helping organizations like Amazon, Charles Schwab, Burt's Bees, Microsoft and Starwood Hotels & Resorts learn and apply Lean Six Sigma. As an accomplished business process improvement consultant, designer, change leader and executive coach who is an expert in training, process-based organization design, problem-solving and change management for organizations large to small.
Elisabeth is a Certified Interactive Leadership Executive Coach from Burnham Rosen, Boston, MA and Improvisational Facilitation Instructor from APQC, Houston, TX. She has a BA in English Literature from Barnard College/Columbia University, New York, NY.