This program is supported by a team of highly experienced industry professionals and educators. This team is ready to answer questions, to provide insight and guidance, and to help ensure all students have a successful and engaging learning experience.
The team includes:
David Grimes. David brings over 10 years experience in IT, education, instruction, curriculum design, combined with extensive management and leadership experience in the private and non-profit sectors. His passion for technology and education has led David to work as an academic dean, student services director, technology coordinator, teacher, consultant, and technology columnist and blogger.
David holds a Master of Education and a Bachelor of Science, both in Technology Education, from Ohio State University in Columbus, Ohio. In addition, he has earned IT industry certifications and has been published in a book on gamification in the classroom.
Chintan Thakkar. Chintan has 10+ years of teaching and instructional designer experience in Information Technology. His areas of expertise include networking, and server and storage systems management. He has also developed complex software using various programming languages. From an instructional design and teaching perspective, Chintan is focused on (Cisco) CCNA, Networking, Server, and Cloud Computing courses.
Chintan holds a Master of Science in Computer Science from Southern Methodist University, in Dallas, Texas, and earned his Bachelor of Engineering Degree in Computer Engineering from South Gujarat University in Surat, India.
Laurel Eismann. Laurel has over 20 years experience in Information Technology, curriculum development and teaching. In addition to her extensive teaching background, Laurel's experience includes instructional design, programming, business requirements analysis, and quality assurance. She couples this experience with a strong and diverse technical background.
Laurel holds a Bachelor of Business Administration in Computer Information Systems from Fort Hays State University in Hays, Kansas.
Claire Agutter, lead tutor, is passionate about all things IT service management and brings this to her role as lead tutor. Using her background as an IT service management practitioner and consultant, Claire and her team manage the courses we add to the site to make sure they will support the careers of our customers.