In this course, you will learn the standard basics and competencies of quality auditing, as well as professional applications, advanced techniques, and course management. Whether you are new to the field or are an existing quality auditor looking to prepare for the ASQ certification exam, the ASQ-Certified Quality Auditor course is an excellent choice for building your career as a CQA. Additionally, getting your certification is an excellent way to move ahead in your career, as ASQ CQAs earn nearly twelve percent more on average than quality auditors without credentials. This course also includes a voucher which covers the fee of the exam.
I.
Auditing
Fundamentals
A.
Types of quality audits
B.
Purpose and scope of audits
C.
Criteria to audit against
D.
Roles and responsibilities of audit
participants
E.
Professional conduct and
consequences for auditors
II.
Audit
Process
A.
Audit preparation and planning
B.
Audit performance
C.
Audit reporting
D.
Audit follow-up and closure
III.
Auditor
Competencies
A.
Auditor Characteristics
B.
On-site audit resource management
C.
Conflict resolution
D.
Communication and presentation
techniques
E.
Interviewing techniques
F.
Team Dynamics
IV.
Audit
Program Management and Business Applications
A.
Audit Program Management
B.
Business and financial impact
V.
Quality
Tools and Techniques
A.
Basic quality and problem-solving
tools
B.
Process improvement techniques
C.
Basic statistics
D.
Process variation
E.
Sampling methods
F.
Change control and configuration
management
G.
Verification and validation
H.
Risk management tools
Requirements:
Hardware Requirements:
- This course can be taken on either a PC or Mac device.
Software Requirements:
- This course is preferred with the latest versions of Windows and Mac OS. Although the versions listed below are compatible, it's strongly recommended to have the latest operating system for an optimal experience.
- PC: Windows 7 or later operating systems.
- Mac: OS X Snow Leopard 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Flash Player 10.3 or later. Click here to download the Flash Player.
- Adobe Acrobat Reader. Click here to download the Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Prerequisites:
There are no prerequisites to take this course, however prior knowledge of quality and auditing is recommended. This course is designed as a review of the subject areas needed for the CQA exam.
This is not an instructor facilitated course; however, support will be provided through email, online forms, and phone.
1. Can I register for
programs if I am an international student?
Yes, because ed2go programs are online you never
have to
actually travel to the school. Most
schools offer telephone or online registration.
2. How long does it
take to complete a program?
All of our programs are self-paced and open
enrollment, so
you can start them when you want and finish them at your own pace. When you register, you'll receive six (6)
months to complete the program.
3. What if I don't
have enough time to complete my program within the time frame provided?
The time allotted to complete your program has
been
calculated based on the number of hours for each program, so don't
worry too
much about not completing in time. If, after a concerted effort, you
are still
unable to complete, your Student Advisor will help you work out a
suitable
completion date. Please note that a fee may be charged for an extension.
4. Do I have to buy
additional materials?
No
5. Can I get
financial assistance?
ed2go courses are non-credit courses, so they do
not qualify
for federal aid. In some states,
vocational
rehab or workforce development boards will pay for qualified students
to take
our courses. Additionally, some students
may qualify for financial assistance when they enroll, if they meet
certain
requirements.
6. What happens when
I complete the program?
Upon successful completion of the program, you
will be
awarded a certificate of completion.
7. Am I guaranteed a
job?
ed2go programs will provide you with the skills
you need to
obtain an entry-level position in most cases.
We don't provide direct job placement services, but our
facilitators and
career counselors will help you build your resume and are available to
give
advice on finding your first job.
Facilitators will also be available to use as a professional
reference
upon completion of the program.
Potential students should always do research on the job market
in their
area before registering.
8. Who will be my
instructor?
This is not an instructor facilitated course;
however,
support will be provided through email, online forms, and phone.
9. What software or
hardware do I need in order to take online programs and what are the
system
requirements?
In order to take our online programs, you must
have access
to a computer and the Internet. You can
access the program contents from any Web-enabled computer.
You don't have to use the same computer to
log-in to the program every time. We
recommend that you have a word-processing program (Microsoft Word is
the best)
and the latest version of Internet Explorer.
10. Can I use a Mac?
Yes
11. How can I get
more information about this program?
If you have questions that are not answered on our
website,
please feel free to contact us via LIVE chat (click the button above). If you are visiting us during non-business
hours, please feel free to send us a question using the "Contact Us"
form to
the right. You may also call us at
1-877-221-5151. We will answer your
questions promptly.
12. When can I start
the program?
Our programs are all open enrollment.
You can register and start the program as
soon as you are ready.
Please note: Once the
program curriculum is accessed online or through submission of a
material
shipment confirmation, refunds cannot be issued.
13. Does this program
prepare for a certification?
Yes, at the completion of the course you will be
prepared to
sit for the Certified Quality Auditor (CQA) exam.