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Certified Administrative Professional with Microsoft Office Master 2016 (Vouchers Included) includes:
Microsoft Office 2016 Master Certification Training (Vouchers Included)
Certified Administrative Professional (Voucher Included)
To be a successful administrative professional, you must possess skills to handle a wide variety of workplace tasks and scenarios. The Certified Administrative Professional (CAP) course serves two purposes. First, it prepares you to take the CAP exam offered by the International Association of Administrative Professionals (IAAP). Second, it provides you with a broad selection of essential skills and knowledge to effectively work as an administrative assistant in fields including education, technology, government, and medicine.
In this bundled course of Certified Administrative Professional, and Microsoft Office 2016 Master Certification Training, you will learn the basics of workplace administration as well as how to begin and grow a successful career as an administrative professional. The course covers the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. You will also learn to effectively write for business, produce documents, and utilize informational technology. You'll gain event and project management skills, which includes virtual meeting coordination. As technology develops, this skill has become increasingly useful. Each course module concludes with a quiz, helping you to effectively track your progress and test your skills.
This course will also prepare you for the Microsoft Office Certification Exams for Word, Excel, PowerPoint, and Outlook. This course offers enrollment with vouchers. The voucher is pre-paid access to sit for the certifying exam upon eligibility. Proctor fees may apply, which are not included.
What you will learn
How you will benefit
Certified Administrative Professional
Organizational Communication (Part 1)
Organizational Communication (Part 2)
Organizational Structure and
Business Writing and Document Production
Personal Computer Software Applications
Publishing Web Documents, Hard-Copy Documents, and Meeting Minutes
Technology and Information Distribution
Information in Organizations
Researching, Gathering, Compiling, and Analyzing Data and Information
for Information Distribution and Maintaining, Backing-up, and Storing
and Records Management
and Records Management (Introduction)
B. The Basics
of Creating Functioning and Productive Workspaces
Obtaining and Managing Resources for Your Office and Working in a
and Project Management
and Travel Management: Coordinating Virtual Meetings
Management, Time Management, and Negotiations
Resources Functions, Duties, and Processes
Files and Records and Employee Training
Recruitment, Staffing, and Hiring Practices
Diversity, Onboarding/Offboarding, and Human Resource Law
Organizational Finance: Budgeting, Financial Statements, and Financial
Process and the Bank Statement Reconciliation Process
Financially Accounting for Charitable Activities
Setting and Creativity
Solving and Decision Making
Management and Stress Management
Becoming an Administrative Assistant and Advancing Your
A. Job Duties, Responsibilities, and Personal Characteristics of Administrative Assistants
B. Administrative Assistant Position Options
C. Becoming an Administrative Assistant, Making a Career Change, and Career Advancemen
I. Introduction to Microsoft Excel
A. Creating a Microsoft Excel Workbook
B. The Ribbon
C. The Backstage View (The File Menu)
D. Entering Data in Microsoft Excel
E. Formatting Microsoft Excel
F. Using Formulas in Microsoft Excel
G. Working with Rows and Columns
H. Editing Worksheets
I. Finalizing Microsoft Excel
J. Microsoft Excel Features that Were
K. Features New in 2016
L. Introduction to Microsoft Excel
II. Intermediate Microsoft Excel 2016
A. Advanced Formulas
B. Working with Lists
C. Working with Illustrations
D. Visualizing Your Data
E. Working with Tables
F. Advanced Formatting
G. Microsoft Excel Features that Were
H. Features New in 2016
I. Intermediate Microsoft Excel 2016
III. Advanced Microsoft Excel 2016
A. Using Pivot Tables
B. Auditing Worksheets
C. Data Tools
D. Working with Others
E. Recording and Using Macros
F. Random Useful Items
I. Advanced Microsoft Excel 2016 Exam
IV. Microsoft Excel Final Exam
V. Introduction to Microsoft Word 2016
A. Creating a Microsoft Word Document
B. The Ribbon
C. The File Tab
D. The Quick Access Toolbar
E. Formatting Microsoft Word
F. Editing Documents
G. Finalizing Microsoft Word
H. Introduction to Microsoft Word
VI. Intermediate Microsoft Word 2016
A. Advanced Formatting
B. Working with Tables
C. Working with Images
D. Page Layout
E. Working with Illustrations
F. Viewing Your Document(s)
G. Intermediate Microsoft Word 2016
VII. Advanced Microsoft Word 2016
A. Working with Long Documents
B. Reviewing and Collaborating on
C. Comparing and Combining Documents
D. Managing Mailings
E. Protecting Documents
F. Random Useful Items
G. Advanced Microsoft Word 2016 Exam
VIII. Microsoft Word 2016 Final Exam
IX. Introduction to Microsoft PowerPoint 2016
A. Creating a PowerPoint Presentation
C. The Quick Access Toolbar
D. The Backstage View (The File Menu)
E. Formatting Microsoft PowerPoint
F. Working with Images
G. Working with Tables and Charts
H. Finalizing Microsoft PowerPoint
I. Introduction to
Microsoft PowerPoint 2016
X. Advanced Microsoft PowerPoint 2016
A. Customizing Presentations
B. Presentation Masters
C. Working with Special Effects
D. Using SmartArt
F. Setting up the Slide Show
G. Outlines and Slides
H. Managing Multiple Presentations
I. Sharing and Securing a
J. Features New in 2016
K. Advanced Microsoft PowerPoint 2016 Exam
XI. Microsoft PowerPoint 2016 Final Exam
XII. Introduction to Microsoft Outlook 2016
A. The Outlook 2016 Interface
B. Performing Popular Tasks in
C. Working with Messages
D. Working with the Calendar
E. Organizing Contacts
Introduction to Microsoft Outlook 2016 Exam
XIII. Advanced Microsoft Outlook 2016
A. Working with Tasks and Notes
B. Using Signature and Themes
C. Managing Your Inbox
D. Working with Multiple Email
E. New Features in 2016
F. Advanced Microsoft Outlook 2016
XIV. Microsoft Outlook Final Exam
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online. Manuals are included as downloadable PDFs throughout the course. The following textbook will be shipped to you approximately 7-10 business days after enrollment in the Certified Administrative Professional portion of the bundle:
Certification Eligibility Requirements for the CAP exam
Candidates must meet specific education and administrative office support professional experience, which are:
All relevant work experience must have been earned within the last ten years.
What is relevant work experience? CAP certification is designed for office and administrative professionals who engage in some, if not all, of the following:
Please visit https://www.iaap-hq.org/page/Certification for more detailed information on eligibility.
Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.
Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.
Can I register for courses if I am an international student?
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.
Does this course prepare for a certification?
Yes. Certified Administrative Professional (CAP) offered by the International Association of Administrative Professionals (IAAP). Certification exams are given twice a year. If you qualify to apply for the exam the deadlines to apply for the exam using your ed2go voucher are:
When can I start this course?
This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.
How long does it take to complete this course?
After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.
What if I don't have enough time to complete the course within the time frame provided?
If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.
What kind of support will I receive?
The course instructor will be available by email to answer any questions you may have and to provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also be assigned a Student Advisor for academic support.
What happens when I complete the course?
Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.
Am I guaranteed a job?
ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.
Can I get financial assistance?
ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.
How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."
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