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The Dental Office Manager includes: Administrative Dental Assistant
Microsoft Word 2016 Certification Training (Vouchers Included)
Microsoft Excel 2016 Certification Training (Vouchers Included)
Professional Bookkeeping with QuickBooks 2018 (Software Included)

Dental Office Manager

Dental Office Manager
$3,995.00 (USD)
List Price: $5,690.00
Save: $1,695.00 (30% off)

OVERVIEW

OBJECTIVE

DETAILS

OUTLINE

  1. Administrative Dental Assistant
    1. The Dental Profession
      1. Orientation to the Dental Profession: Dental Basics
    2. Orientation to the Dental Profession: Dental Basics
    3. Interpersonal and Communication Skills
      1. Communication Skills and Telephone Techniques
      2. Written Correspondence
      3. Patient Relations
      4. Dental Healthcare Team Communication
    4. Communication Skills and Telephone Techniques
    5. Written Correspondence
    6. Patient Relations
    7. Dental Healthcare Team Communication
    8. Records Management
      1. Patient Clinical Records
      2. Information Management
    9. Patient Clinical Records
    10. Information Management
    11. Scheduling and Recall Systems
      1. Dental Patient Scheduling
      2. Recall Systems
    12. Dental Patient Scheduling
    13. Recall Systems
    14. Dental Insurance Processing
    15. Financial Management
      1. Financial Arrangements and Collection Procedures
      2. Bookkeeping Procedures: Accounts Receivable
      3. Bookkeeping Procedures: Accounts Payable
    16. Financial Arrangements and Collection Procedures
    17. Bookkeeping Procedures: Accounts Receivable
    18. Bookkeeping Procedures: Accounts Payable
    19. Office Equipment and Inventory
      1. Inventory Management
      2. Office Equipment
      3. Computers in the Dental Office
    20. Inventory Management
    21. Office Equipment
    22. Computers in the Dental Office
    23. Employment Strategies
  2. Professional Bookkeeping with QuickBooks 2018 (Software Included)
    1. Bookkeeping Concepts
      1. Bookkeeping Defined
      2. The Journal and The Ledger
      3. Special Journals and the Worksheet
      4. Financial Statements and Closing the Books
      5. Merchandising Accounts
      6. Depreciation and Checking Accounts
      7. Petty Cash and Interest
      8. Payroll, Partnerships, and Corporations
    2. Bookkeeping Defined
    3. The Journal and The Ledger
    4. Special Journals and the Worksheet
    5. Financial Statements and Closing the Books
    6. Merchandising Accounts
    7. Depreciation and Checking Accounts
    8. Petty Cash and Interest
    9. Payroll, Partnerships, and Corporations
    10. QuickBooks – Introductory Concepts
      1. Getting Started
      2. The Chart of Accounts
      3. Company Lists
      4. Bank Accounts
      5. Fixed Assets and Depreciation
      6. Accounts Payable I
      7. Accounts Payable II
      8. Accounts Receivable I
      9. Accounts Receivable II
      10. Accounts Receivable III
      11. Inventory and Estimating
      12. Reporting
    11. Getting Started
    12. The Chart of Accounts
    13. Company Lists
    14. Bank Accounts
    15. Fixed Assets and Depreciation
    16. Accounts Payable I
    17. Accounts Payable II
    18. Accounts Receivable I
    19. Accounts Receivable II
    20. Accounts Receivable III
    21. Inventory and Estimating
    22. Reporting
    23. QuickBooks – Intermediate Concepts
      1. Working with Company Files
      2. Securing Your Company Files
      3. List Items and Inventory
      4. Ordering and Selling Inventory
      5. Vendor Discounts and Credits and Adjusting Inventory
      6. Tracking Price Levels and Customer Discounts
      7. Tracking Vehicle Mileage
      8. Working with Customer Balances
      9. Batch Invoicing and Creating Letters
      10. Petty Cash and Gift Cards
      11. Owner Transactions and Journal Entries
      12. Loans and Budgets
    24. Working with Company Files
    25. Securing Your Company Files
    26. List Items and Inventory
    27. Ordering and Selling Inventory
    28. Vendor Discounts and Credits and Adjusting Inventory
    29. Tracking Price Levels and Customer Discounts
    30. Tracking Vehicle Mileage
    31. Working with Customer Balances
    32. Batch Invoicing and Creating Letters
    33. Petty Cash and Gift Cards
    34. Owner Transactions and Journal Entries
    35. Loans and Budgets
  3. Microsoft Word 2016
    1. Introduction to Microsoft Word 2016
      1. Creating a Microsoft Word Document
      2. The Ribbon
      3. The File Tab
      4. The Quick Access Toolbar
      5. Formatting Microsoft Word Documents
      6. Editing Documents
      7. Finalizing Microsoft Word Documents
      8. Introduction to Microsoft Word 2016 Exam
    2. Creating a Microsoft Word Document
    3. The Ribbon
    4. The File Tab
    5. The Quick Access Toolbar
    6. Formatting Microsoft Word Documents
    7. Editing Documents
    8. Finalizing Microsoft Word Documents
    9. Introduction to Microsoft Word 2016 Exam
    10. Intermediate Microsoft Word 2016
      1. Advanced Formatting
      2. Working with Tables
      3. Working with Images
      4. Page Layout
      5. Working with Illustrations
      6. Viewing Your Document(s)
      7. Intermediate Microsoft Word 2016 Exam
    11. Advanced Formatting
    12. Working with Tables
    13. Working with Images
    14. Page Layout
    15. Working with Illustrations
    16. Viewing Your Document(s)
    17. Intermediate Microsoft Word 2016 Exam
    18. Advanced Microsoft Word 2016
      1. Working with Long Documents
      2. Reviewing and Collaborating on Documents
      3. Comparing and Combining Documents
      4. Managing Mailings
      5. Protecting Documents
      6. Random Useful Items
      7. Advanced Microsoft Word 2016 Exam
    19. Working with Long Documents
    20. Reviewing and Collaborating on Documents
    21. Comparing and Combining Documents
    22. Managing Mailings
    23. Protecting Documents
    24. Random Useful Items
    25. Advanced Microsoft Word 2016 Exam
    26. Microsoft Word 2016 Final Exam
  4. Microsoft Excel
    1. Introduction to Microsoft Excel
      1. Creating a Microsoft Excel Workbook
      2. The Ribbon
      3. The Backstage View (The File Menu)
      4. Entering Data in Microsoft Excel Worksheets
      5. Formatting Microsoft Excel Worksheets
      6. Using Formulas in Microsoft Excel
      7. Working with Rows and Columns
      8. Editing Worksheets
      9. Finalizing Microsoft Excel Worksheets
      10. Microsoft Excel Features that Were New in 2013
      11. Features New in 2016
      12. Introduction to Microsoft Excel 2016 Exam
    2. Creating a Microsoft Excel Workbook
    3. The Ribbon
    4. The Backstage View (The File Menu)
    5. Entering Data in Microsoft Excel Worksheets
    6. Formatting Microsoft Excel Worksheets
    7. Using Formulas in Microsoft Excel
    8. Working with Rows and Columns
    9. Editing Worksheets
    10. Finalizing Microsoft Excel Worksheets
    11. Microsoft Excel Features that Were New in 2013
    12. Features New in 2016
    13. Introduction to Microsoft Excel 2016 Exam
    14. Intermediate Microsoft Excel 2016
      1. Advanced Formulas
      2. Working with Lists
      3. Working with Illustrations
      4. Visualizing Your Data
      5. Working with Tables
      6. Advanced Formatting
      7. Microsoft Excel Features that Were New in 2013
      8. Features New in 2016
      9. Intermediate Microsoft Excel 2016 Exam
    15. Advanced Formulas
    16. Working with Lists
    17. Working with Illustrations
    18. Visualizing Your Data
    19. Working with Tables
    20. Advanced Formatting
    21. Microsoft Excel Features that Were New in 2013
    22. Features New in 2016
    23. Intermediate Microsoft Excel 2016 Exam
    24. Advanced Microsoft Excel 2016
      1. Using Pivot Tables
      2. Auditing Worksheets
      3. Data Tools
      4. Working with Others
      5. Recording and Using Macros
      6. Random Useful Items
      7. Microsoft Excel Features that Were New in 2013
      8. Advanced Microsoft Excel 2016 Exam
    25. Using Pivot Tables
    26. Auditing Worksheets
    27. Data Tools
    28. Working with Others
    29. Recording and Using Macros
    30. Random Useful Items
    31. Microsoft Excel Features that Were New in 2013
    32. Advanced Microsoft Excel 2016 Exam
    33. Microsoft Excel Final Exam

REQUIREMENTS

PREREQUISITES

INSTRUCTOR

FAQS

Cleveland State University
Cleveland State University
Cleveland State University, www.csuohio.edu/continuing-education/continuing-education
1717 Euclid Ave. UR 141
Cleveland, OH 44103 US
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