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Contact: Patti Lape
718-313-0839 patricia.lape@csi.cuny.edu


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Social Service Assistant

Social Service Assistant
$695.00 (USD)



I.     Unit 1 
    A. History of long-term care
    B. Philosophy of person-centered care
    C. Basic knowledge of the aging process
    D. Misconceptions
    E. Physical Changes
    F. Cognitive changes: Dementia, Alzheimer’s
    G. Mental Health/Illness
    H. Psychosocial needs
    I. Overview of applicable regulations
    J. The Survey Process
    K. OBRA resident rights
    L. Advocacy in self-determination
    M. Resident/family councils

II. Unit 2 
    A. Types and techniques used for the admission and discharge process
    B. Principles of documentation
    C. Basic performance skills
    D. Management of internal support staff, budgeting, supplies and outside resources
    E. Getting to know the person
    F. Person Centered Care Plan Development
    G. Evaluation of care plan effectiveness

III. Unit 3 
    A. History and Philosophy
    B. Code of Ethics of the National Association of Social Workers and other ethical issues.
    C. Role of the supervisor
    D. Admission Process
    E. Discharge
    F. Advocacy
    G. Mediation
    H. Problem solving
    I. Supportive services
    J. Assist with financial planning
    K. Assist with legal issues
    L. Professionalism
    M. Marketing
    N. Orientation
    O. Transportation and appointments

IV. Unit 4
    A. The social services assistant and the rest of the team.
    B. The social services assistant and the resident
    C. The social services assistant and the family
    D. The social services assistant and the community
    E. Social history
    F. Resident Assessment Instrument (RAI) - Social services assistants provide input, but may not complete
    G. Individualized Care Plan
    H. Progress notes
    I. Intervention notes
    J. Hospice
    K. Medicare/Medicaid
    L. SRS
    M. Adult Protective Services
    N. Prepare for additional "nuts and bolts" issues involved in working as a Social Services Assistant.





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