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Retail Customer Service Skills Training

customer-service-skills-training
$850.00 (USD)

OVERVIEW

DETAILS

What you will learn

  • Provide an excellent customer experience
  • Build customer loyalty
  • Deal with difficult customers
  • Build communication skills
  • Manage time
  • Work in teams
  • Manage yourself and others
  • Become successful in the retail world
  • Identify retail workplace challenges and opportunities

How you will benefit

  • Prepare yourself to work in a retail setting or better your current retail customer service skills
  • Understand how to communicate effectively and positively with a variety of people
  • Become able to efficiently work independently as well as with a team
  • Develop quality communication and time management skills

OUTLINE

REQUIREMENTS

PREREQUISITES

INSTRUCTOR

FAQS

Middle Tennessee State University
College of Continuing Education & Distance Learning
PO Box 54
1301 East Main Street
Murfreesboro, TN 37130 US
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