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Home > Training Programs > Other > Help Desk Analyst: Tier 1 Support Specialist
Contact: Julie George
256-638-4418 Ext. 214 [email protected]
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855.520.6806

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Help Desk Analyst: Tier 1 Support Specialist

help-desk-jobs
$1,495.00 (USD)

OVERVIEW

DETAILS

What you will learn

  • Improve support-center productivity
  • Provide exceptional customer support
  • Handle difficult customer situations
  • Exhibit assertive confidence while reducing job stress

How you will benefit

  • Understand how to make any customer interaction positive and effective
  • Learn problem solving techniques that can be implemented while working
  • Assess your role in the industry and future opportunities for advancement

OUTLINE

REQUIREMENTS

PREREQUISITES

INSTRUCTOR

FAQS

REVIEWS

Northeast Alabama Community College

138 Highway 35 West - PO box 159
Adult Education & Skills Training Division
Rainsville, AL 35986 US
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