Administrative Dental Assistant

This course will teach you the essential skills for managing the business aspects of a dental practice and becoming an administrative dental assistant. You will build effective communication skills and gain knowledge to assist dentists with organizational duties such as fee collection, banking, and accounts payable. This course is the best way to learn everything you need to know for your new career.

Dental administrator assistant duties typically involve managing medical records, accounts receivable, and reimbursement, as well as billing patients and insurance, scheduling patients, and performing procedural and diagnostic coding. You'll also learn important foundational skills such as dental terminology and anatomy, as well as written and oral communication skills.

This course provides comprehensive instruction with DENTRIX G4 software, which includes sample practice opportunities. You can also use this software to engage in activities and tasks that you would perform in an actual dental practice and use it to demonstrate your skills. Textbooks are included in the cost of the course. Don't wait—enroll today and get started on your path to a good salary in a rewarding career!

I. The Dental Profession
A. Orientation to the Dental Profession: Dental Basics

II. Interpersonal and Communication Skills
A. Communication Skills and Telephone Techniques
B. Written Correspondence
C. Patient Relations
D. Dental Healthcare Team Communication

III. Records Management
A. Patient Clinical Records
B. Information Management

IV. Scheduling and Recall Systems
A. Dental Patient Scheduling
B. Recall Systems

V. Dental Insurance Processing

VI. Financial Management
A. Financial Arrangements and Collection Procedures
B. Bookkeeping Procedures: Accounts Receivable
C. Bookkeeping Procedures: Accounts Payable

VII. Office Equipment and Inventory
A. Inventory Management
B. Office Equipment
C. Computers in the Dental Office

VIII. Employment Strategies

Requirements:

Hardware Requirements:

• This course must be taken on a PC. A Mac is not compatible.

Software Requirements:

• PC: Windows XP or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
• Adobe Flash Player. Click here to download the Flash Player.
• Adobe Acrobat Reader. Click here to download the Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

• Administrative Dental Assistant
• Student Workbook to Accompany the Administrative Dental Assistant

Additionally, this course will provide you with DENTRIX® software that consists of sample practice opportunities. You can use this software to engage in activities and tasks that you would perform in an actual practice and use it to demonstrate your skills.

Prerequisites:

You should be proficient in keyboarding, have a basic understanding of a word-processing computer program (Microsoft Word is recommended), and have a command of English grammar and punctuation. No dental office work experience is required.

1. Can I register for programs if I am an international student?

Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.

2. How long does it take to complete a program?

All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. Upon registering, you're given six months to complete this program.

3. Do I have to buy additional materials?

All the materials you'll need are included, and their cost will be covered by your tuition. ed2go will ship all materials ground service upon enrollment.

4. Can I get financial assistance?

ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.

5. What happens when I complete the program?

Upon successful completion of the program, you will be awarded a certificate of completion.

6. Am I guaranteed a job?

ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

7. Who will be my instructor?

Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.

8. What software or hardware do I need in order to take online programs and what are the system requirements?

In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.

9. Can I use a Mac?

No, this program is not compatible with a Mac.

10. How can I get more information about the program?

If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at 1-855-520-6806. We will answer your questions promptly.

11. When can I start the program?

Our programs are all open enrollment. You can register and start the program as soon as you are ready.

Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

12. What if I don't have enough time to complete my program within the time frame provided?

The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for an extension.