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Medical Terminology

$850.00 (USD)







Carline Dalgleish has been employed in the medical business office management profession since 1970. She began in the medical records department of the Army/Air Force Hospital in Nuremberg, Germany and has performed accounts receivable and business office management services for physicians, clinics, hospitals, and Medicare. 

She has real-time experience in administrative and financial departments, as well as management experience in business office administration, regulatory compliance, and information technology. She is also a subject matter expert in administrative medical assisting and medical billing and coding. In addition, she has created the curriculum for and taught many accounts receivable and accounts payable educational programs, with an emphasis in administrative medical assisting and medical billing and coding.

In the early 1990s, Ms. Dalgleish moved full-time into curriculum development, teaching, and management of business and allied health education programs, with special emphasis on medical business office administration and management. 

Ms. Dalgleish holds a bachelor's degree in business information systems and a master's degree in leadership. She is an AHIMA approved ICD-10-CM/PCS Trainer and is a member of the American Health Information Management Association (AHIMA) and the American Association of Healthcare Administrative Management (AAHAM). She owns her own consulting firm, AnnGrant Education Services, Inc., and is currently completing a textbook on the new ICD-10 coding system.

Sharon L. Blackford, MA, BA, RMA has over 30 years’ experience in the medical field. She has a Master’s Degree in Organizational Management, a Bachelor’s Degree in Business Management, and has served as a Registered Medical Assistant since 1994.She is originally from Chicago, Illinois and has worked in the United States Army. Sharon joined the US Army when she was 20 years old and was an active duty Clinical Specialist for 10 years. She was trained at Walter Reed Army Hospital in Washington, D.C., and her first duty station was Ft. Carson, Colorado Springs, Colorado, as a Labor and Delivery nurse. She also worked in Ft. Devens, Massachusetts in a Combat Support Hospital and Schofield Barracks, Hawaii in both the Troop Medical Clinics and Family Practice on the Island of Oahu.

After 10 years active duty she worked as a Hemodialysis Technician at Parkland Hospital in the Outpatient Dialysis Unit. She has worked in Rheumatology, Surgical Oncology, and Family Practice, and has been the Practice Administrator of Neurology, Cardiovascular, and Urology Practices.

She was a Medical Assisting Instructor for various Allied Health Schools in the Metroplex in the Dallas-Ft. Worth area. She has been the Director of Education of two proprietary schools Remington College in Shreveport, LA and Ultrasound Diagnostic School in Irving, Texas. She moved to the Gulf Coast to accept a position as the Director of Education of Blue Cliff College was promoted to Campus Director.



Eastern Florida State College

1519 Clearlake Rd
Cocoa, FL 32922 US

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