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Human Resources Professional

phr-certification
$1,795.00 (USD)

OVERVIEW

DETAILS

OUTLINE

I.             Lesson 1: Introduction to Human Resources

A.            Chapter 1: Introduction

B.            Chapter 2: Opportunities in the HR Field activity

C.            Chapter 3: Skills for Success

D.            Chapter 4: Getting into the HR Field

II.            Lesson 2: HR's Role in Strategy

A.            Chapter 1: Introduction

B.            Chapter 2: Let's Talk Strategy

C.            Chapter 3: Vision and Mission Statements

D.            Chapter 4: Policies

E.            Chapter 5: Metrics

III.           Lesson 3: Recruiting and Hiring Employees

A.            Chapter 1: Introduction

B.            Chapter 2: Writing a Job Ad

C.            Chapter 3: Preparing to Interview

D.            Chapter 4: Reviewing Résumés and Interviewing Candidates

E.            Chapter 5: The Job Offer

IV.          Lesson 4: Appraising and Improving Employees' Performance

A.            Chapter 1: Introduction

B.            Chapter 2: The Goals and Process of a Performance Appraisal

C.            Chapter 3: Performance Appraisal Methods

D.            Chapter 4: Legal Considerations in Appraising Employees

E.            Chapter 5: Designating People to Perform Appraisals

F.            Chapter 6: Training Supervisors to Handle Appraisals and Motivate Employees

V.            Lesson 5: Training Programs

A.            Chapter 1: Introduction

B.            Chapter 2: The Basics of Training

C.            Chapter 3: The Analysis, Design, and Development Phases of Training

D.            Chapter 4: The Implementation and Evaluation Phases

VI.          Lesson 6: Compensation and Benefits

A.            Chapter 1: Introduction

B.            Chapter 2: Things to Consider When You're Planning Compensation

C.            Chapter 3: Strategic Decisions for Paying Employees

D.            Chapter 4: Job Evaluation

E.            Chapter 5: A Look at Benefits

VII.         Lesson 7: Employee Health and Safety

A.            Chapter 1: Introduction

B.            Chapter 2: What Is OSHA?

C.            Chapter 3: Knock, Knock, OSHA Is Here . . .

D.            Chapter 4: Protecting Against Workplace Hazards

E.            Chapter 5: Investigating, Recording, and Preventing Accidents and Illnesses

VIII.        Lesson 8: The Legal Environment

A.            Chapter 1: Introduction

B.            Chapter 2: Basic Employment Law Terms and Facts

C.            Chapter 3: Equal Employment Opportunity—Past and Present

D.            Chapter 4: What Is Discrimination?

E.            Chapter 5: Additional Employment Laws

F.            Chapter 6: What Happens When an Employee Files an EEOC Claim

IX.           Lesson 9: Making HR Decisions

A.            Chapter 1: Introduction

B.            Chapter 2: HRIS Software: A High-Tech Tool for Decision-Making

C.            Chapter 3: Making Decisions in a Growth Strategy

D.            Chapter 4: Making Decisions in a Retrenchment or Stability Strategy

E.            Chapter 5: Job Analysis as a Tool for Decision-Making

X.            Lesson 10: Affirmative Action

A.            Chapter 1: Introduction

B.            Chapter 2: Creating an Affirmative Action Plan

C.            Chapter 3: The AAP: Putting It All Together

D.            Chapter 4: More Parts of an AAP

E.            Chapter 5: Still More Numbers for the Government!

XI.           Lesson 11: Diversity

A.            Chapter 1: Introduction

B.            Chapter 2: What Is Diversity—and Why Is It a Good Thing?

C.            Chapter 3: Managing Diversity and Handling Conflict

D.            Chapter 4: Demonstrating Leadership in Promoting Diversity

E.            Chapter 5: Diversity Training

XII.         Lesson 12: Employee Rights and Discipline

A.            Chapter 1: Introduction

B.            Chapter 2: Laws That Protect Your Employees' Rights and Privacy

C.            Chapter 3: Monitoring Employees

D.            Chapter 4: Disciplining Employees

E.            Chapter 5: Disciplinary Strategies

F.            Chapter 6: Documenting Employee Behavior

XIII.        Lesson 13: Termination

A.            Chapter 1: Introduction

B.            Chapter 2: Alternatives to Firing

C.            Chapter 3: Preparing for a Termination

D.            Chapter 4: Separation Agreements

E.            Chapter 5: Wrongful Discharge

XIV.        Lesson 14: Investigations

A.            Chapter 1: Introduction

B.            Chapter 2: Why It's Important to Investigate Problems

C.            Chapter 3: The Steps of an Effective Investigation

D.            Chapter 4: Getting Ready to Conduct Your Investigation

E.            Chapter 5: Conducting Your Investigation

F.            Chapter 6: Wrapping Up Your Investigation

XV.         Lesson 15: Managing Labor Relations

A.            Chapter 1: Introduction

B.            Chapter 2: A Quick Look at the History of Unions

C.            Chapter 3: Why Employees Join a Union

D.            Chapter 4: How Unions Work

E.            Chapter 5: Collective Bargaining

F.            Chapter 6: What Happens When Negotiations Fail

XVI.        Lesson 16: Creating a High-Performance Workplace

A.            Chapter 1: Introduction

B.            Chapter 2: Ask for Your Employees' Suggestions—and Act on Them

C.            Chapter 3: Delegate Authority

D.            Chapter 4: Keep the Lines of Communication Open

E.            Chapter 5: Ask for Feedback

F.            Chapter 6: Let Your Employees Have a Life!

XVII.      Lesson 17: Global Human Resources

A.            Chapter 1: Introduction

B.            Chapter 2: Staffing Strategy and Culture

C.            Chapter 3: Understanding Cultural Differences

D.            Chapter 4: Practicing HR in Other Countries

E.            Chapter 5: Choosing Your Global Employees

F.            Chapter 6: Additional Issues for Expatriates

XVIII.     Lesson 18: Retention

A.            Chapter 1: Introduction

B.            Chapter 2: The Top Reasons Why Employees Leave a Company

C.            Chapter 3: Encouraging Workers to Stay With Your Company a

D.            Chapter 4: Stay Interviews

E.            Chapter 5: Succession Planning

XIX.        Lesson 19: Motivation, Rewards, and Recognition

A.            Chapter 1: Introduction

B.            Chapter 2: The Roots of Motivation

C.            Chapter 3: Fun Ways to Motivate Your Workers

D.            Chapter 4: Nine Strategies For Creating a Great Rewards Program activity

XX.         Lesson 20: Preparing for the PHR Exam

A.            Chapter 1: Introduction activity

B.            Chapter 2: Externships and Internships

C.            Chapter 3: The Basics of the PHR Exam

D.            Chapter 4: Studying for the PHR Exam

E.            Chapter 5: What to Expect on the Day of the Test

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Edinboro University
Office of Extended Learning
219 Meadville Street
Edinboro, PA 16444 US
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