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Home > Training Programs > Operations > Call Center Representative

Call Center Representative

call-center-rep
$595.00 (USD)

OVERVIEW

Call centers play an important role in supporting customer success, and with more call centers relocating to the U.S., the need for skilled representatives is growing. The Call Center Representative course will prepare you for a frontline role in today's fast-paced call center and positions you for advancement within the industry. You will gain key skills needed to provide high-quality customer service through the most common channels, including phone, email, chat, and social media.

OBJECTIVE

OUTLINE

REQUIREMENTS

PREREQUISITES

INSTRUCTOR

FAQS

Florida Gulf Coast University
Innovative Education & Partnerships
10501 FGCU Blvd. South
Fort Myers, FL 33965 US
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