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Residential Electrician 

residential-electrician
$2,495.00 (USD)

DETAILS

OUTLINE

       
I. Preparing and Planning a Residential Wiring Job
A. Residential Workplace Safety
B. Hardware and Materials Used in Residential Wiring
C. Tools Used in Residential Wiring
D. Test and Measurement Instruments Used in Residential Wiring
E. Understanding Residential Building Plans
F. Determining Branch Circuit, Feeder Circuit, and Service Entrance Requirements
II. Residential Service Entrances and Equipment
A. Introduction to Residential Service Entrances
B. Service Entrance Equipment and Installation
III. Residential Electrical System Rough-In
A. General Nec® Requirements for Rough-In Wiring
B. Electrical Box Installation
C. Electrical Box Installation
D. Cable Installation
Midterm Exam
E. Switching Circuit Installation
F. Branch-Circuit Installation
G. Special Residential Wiring Situations
H. Video, Voice, and Data Wiring Installation
IV. Residential Electrical System Trim-Out
A. Lighting Fixture Installation
B. Device Installation
C. Service Panel Trim-Out
V. Maintaining and Troubleshooting a Residential Electrical Wiring System
A. Checking Out and Troubleshooting Electrical Wiring Systems
VI. Green House Wiring Techniques
A. Green Wiring Practices
B. Photovoltaic (PV) System Installation
Managing Customer Service
VII. Winning Customer Service
VIII. Customers Revealed
IX. Customer Expectations
X. Customer Service: Why Do It?
XI. The Decline (and Revival) of Customer Service
XII. Moving Forward with the Four P’s
XIII. Traits of Outstanding Customer Reps
XIV. Measuring Customer Service
XV. Customer Service Communication
XVI. Helping Upset Customers
Final Exam
                                                                                                

REQUIREMENTS

PREREQUISITES

INSTRUCTOR

FAQS

Florida Gulf Coast University
Continuing Education
10501 FGCU Blvd. South
Fort Myers, FL 33965 US
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