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The CompTIA A+ with ITIL Foundation (Vouchers Included) includes: CompTIA™ A+ Certification Training (Vouchers Included)
ITIL Foundation (Voucher Included)

CompTIA A+ with ITIL Foundation (Vouchers Included)

$2,495.00 (USD)
List Price: $2,790.00
Save: $295.00 (11% off)




CompTIA A+ (220-901)
    I.    Unit 1
            A.    BIOS/UEFI Tools
            B.    Motherboard Components
            C.    CPU Types
            D.    RAM Types
            E.    PC Expansion Cards
            F.    Power Supply

    II.    Unit 2
            A.    Storage Devices
            B.    Compare and Contrast types of display devices
            C.    Install and configure peripheral devices
            D.    Network architecture devices
            E.    Characteristics of TCP/IP

    III.    Unit 3
            A.    PC connection interfaces
            B.    Network cables and connectors
            C.    Wi-Fi Networking Standards and Encryption
            D.    Internet Connection Types
            E.    Networking Tools

    IV.    Unit 4
            A.    Laptop Components
            B.    Laptop Displays
            C.    Laptop Features
            D.    Mobile Devices

    V.    Unit 5
            A.    SOHO’s
            B.    Printers
            C.    Printer Maintenance

    VI.    Unit 6
            A.    Troubleshooting RAM, CPU
            B.    Troubleshooting RAID
            C.    Troubleshoot Networks
            D.    Troubleshoot Mobile Devices
            E.    Troubleshoot Printers

CompTIA A+ (220-902)
    I.    Unit 1
            A.    Features and requirements of Microsoft Operating Systems
            B.    Windows OS security settings
            C.    Install Windows PC operating systems
            D.    Microsoft command line tools
            E.    Microsoft operating system features and tools
            F.    Windows Control Panel utilities

    II.    Unit 2
            A.    Basic features of mobile operating systems
            B.    Securing mobile devices
            C.    Configure basic mobile device network connectivity and email

    III.    Unit 3
            A.    Client-side virtualization
            B.    Basic cloud concepts
            C.    Windows networking on a client/desktop
            D.    SOHO wireless and wired networks

    IV.    Unit 4
            A.    Common security threats and vulnerabilities
            B.    Security best practices to secure a workstation
            C.    Data destruction and disposal methods

    V.    Unit 5
            A.    Safety procedures
            B.    Prohibited content/activity, and explain privacy, licensing and policy concepts
            C.    Proper communication techniques and professionalism

    VI.    Unit 6
            A.    Troubleshoot PC operating system problem
            B.    Troubleshoot common PC security issues
            C.    Troubleshoot common mobile OS and security issues
            D.    Explain troubleshooting theory

ITIL Foundation
  1.      Introducing ITIL
  2.      Service management and stakeholders
  3.      Functions, roles and processes
  4.      The service lifecycle
  5.      Service Strategy key concepts
  6.      Service Strategy processes
  7.      Service Design key concepts
  8.      Service Design processes (1)
  9.      Service Design processes (2)
  10.      Service Transition processes (1)
  11.      Service Transition processes (2)
  12.      Service Operation processes
  13.      Service Operation functions
  14.      CSI
  15.      Roles
  16.      Technology considerations
  17.      The sample exam





Five Town Community School District
Adult and Community Education
25 Keelson Dr
Rockport, ME 04856 US

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