Anna Smith has a bachelor's degree in business administration from Spalding University and a master's degree in Management from Webster University. She also has a SPHR (Senior Professional in Human Resources Certificate) from the Human Resources Certification Institute, SHRM-SCP, (SHRM Senior Certified Professional) and a Masters Online Teaching Certificate from the University of Illinois. Anna has worked in the field of human resources as a human resource representative for more than 25 years. Her experience spans many areas of human resources including recruitment, labor relations, and affirmative action plans. She is also an adjunct professor, teaching college-level human resource courses online.