For many businesses, the shift to Lean Culture comes from simultaneously defining customer value, aligning around a common purpose, striving for perfection, and respecting and developing employees. Lean Culture results when in the quest to provide customer value, leadership supports and promotes the building of a "problem solving muscle" within the workforce.
The Lean Training and Certification course is a simplified, interactive way to quickly and effectively study process improvement and learn organizational shifts from veteran Lean practitioners. You will gain new management skills and learn how to establish your own process improvement. Upon completion of this course, you will be adequately prepared to test for Lean Certification.
I. Introduction to Lean
A.
What Is Lean?
B.
The History of Lean
C.
The Focus of Lean
D.
What Is a Lean Process?
E.
Why Do Organizations Use Lean?
F.
The Cost of Poor Quality
G.
Focus on the Process
H.
Lean Principles
I.
How Do You Define Value?
J.
What Is Flow?
K.
The Concept of Pull
L.
The Impact of Pull
M.
How Do You Pursue Perfection?
II. How to Establish Current State
A.
PDCA
B.
A3
C.
8 Wastes
D.
Organizational Level Process Map
E.
Value Stream Map (VSM)
F.
Swimlane Map
G.
Process Walk
H.
Spaghetti Chart
I.
Customer Value
J.
Lean Metrics
K.
Process Analysis
L.
Value Stream Map Analysis
M.
Histogram
N.
Pareto Chart
O.
The 5 Whys & The Fishbone Diagram
III. How to Develop Future Stat
A.
Single Piece Flow & Batch Reduction
B.
Changeover Reduction
C.
Work Cell Design
D.
Workload Balancing & Demand Levelling
E.
Cross Training
F.
Kanban & Supermarkets
G.
Standard Work
H.
Visual Management
I.
5S
J.
Value Stream Map Future State
K.
Quick Wins
L.
Rapid Improvement Event (Kaizen Event)
M.
Pilots
N.
Multi-Phase Implementation
O.
Mistake-Proofing (Poka Yoke)
P.
Pursue Perfection
IV. How to Build a Lean Culture
A.
Leader Standard Work (LSW)
B.
Leader Task Boards
C.
A3 Coaching
D.
Leader Process Performance Boards
E.
Leader Huddle Meetings
F.
Leader Process Walks
G.
Meeting Productivity
H.
Stakeholder Analysis
I.
Communication Plan
Requirements:
Hardware Requirements:
- This course can be taken on either a PC or Mac.
Software Requirements:
- PC: Windows XP or later
- Mac: OS X Snow Leopard 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Any word processing application (not included in enrollment).
- Adobe Flash Player. Click here to download the Flash Player.
- Adobe Acrobat Reader. Click here to download the Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Prerequisites:
There are no prerequisites to take this course.
Tracy O'Rourke is a Master Black Belt with over 20 years of success helping organizations like the Department of Veterans Affairs, the State of Washington, Cisco, DC Shoes, GE, and Motorola learn and apply Lean and Six Sigma. Tracy is an accomplished facilitator, trainer, and presenter. She has a BA in English Literature from San Francisco State University and an MBA with emphasis in Leadership and Managing Organizational Change from Graziadio School of Business at Pepperdine University.
Elisabeth Swan is a Six Sigma Master Black Belt with over 20 years of experience consulting for organizations like Amazon, Charles Schwab, Burt's Bees, Microsoft, and Starwood Hotels and Resorts Worldwide. Swan is an accomplished consultant, designer, and executive coach with expertise in training, process-based organization design, problem-solving, and change management. She holds a Bachelor of Arts in English Literature from Barnard College.
1. Can I register for courses if I am an international student?
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.
2. Does this course prepare for a certification?
Yes. You will be prepared for the Lean Certification Exam.
3. When can I start this course?
This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.
4. How long does it take to complete this course?
After you register, you will receive _ months to complete the course. The time allotted for completion has been calculated based on the number of course hours.
5. What if I don't have enough time to complete the course within the time frame provided?
If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.
6. What kind of support will I receive?
The course instructor will be available by email to answer any questions you may have and to provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also be assigned a Student Advisor for academic support.
7. What happens when I complete the course?
Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.
8. Am I guaranteed a job?
ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.
9. Can I get financial assistance?
ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. To learn more about financial assistance, click here.
10. How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."