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Home > Training Programs > Operations > Human Resources Professional

Human Resources Professional

Master the skills you need to gain an entry-level position in human resources and prepare to take the PHR (Professional in Human Resources) certification exam.

$1,945.00 (USD)




  1. Introduction to Human Resources
    1. Introduction
    2. Opportunities in the HR Field
    3. Skills for Success
    4. Getting into the HR Field
  2. HR's Role in Strategy
    1. Introduction
    2. Let's Talk Strategy
    3. Vision and Mission Statements
    4. Policies
    5. Metrics
  3. Recruiting and Hiring Employees
    1. Introduction
    2. Writing a Job Ad
    3. Preparing to Interview
    4. Reviewing Résumés and Interviewing Candidates
    5. The Job Offer
  4. Training Programs
    1. Introduction
    2. The Basics of Training
    3. The Analysis, Design, and Development Phases of Training
    4. The Implementation and Evaluation Phases
  5. Compensation and Benefits
    1. Introduction
    2. Things to Consider When You're Planning Compensation
    3. Strategic Decisions for Paying Employees
    4. Job Evaluation
    5. A Look at Benefits
  6. Employee Health and Safety
    1. Introduction
    2. What Is OSHA?
    3. Knock, Knock, OSHA Is Here!
    4. Protecting Against Workplace Hazards
    5. Investigating, Recording, and Preventing Accidents and Illnesses
  7. The Legal Environment
    1. Introduction
    2. Basic Employment Law Terms and Facts
    3. Equal Employment Opportunity—Past and Present
    4. What Is Discrimination?
    5. Additional Employment Laws
    6. What Happens When an Employee Files an EEOC Claim?
  8. Marking HR Decisions
    1. Introduction
    2. HRIS Software: A High-Tech Tool for Decision-Making
    3. Making Decisions in a Growth Strategy
    4. Making Decisions in a Retrenchment or Stability Strategy
    5. Job Analysis as a Tool for Decision-Making
  9. Affirmative Action
    1. Introduction
    2. Creating an Affirmative Action Plan
    3. The AAP: Putting It All Together
    4. More Parts of an AAP
    5. Still More Numbers for the Government
  10. Diversity
    1. Introduction
    2. What Is Diversity—and Why Is It a Good Thing?
    3. Managing Diversity and Handling Conflict
    4. Demonstrating Leadership in Promoting Diversity
    5. Diversity Training
  11. Employee Rights and Discipline
    1. Introduction
    2. Laws That Protect Your Employees' Rights and Privacy
    3. Monitoring Employees
    4. Disciplining Employees
    5. Disciplinary Strategies
    6. Documenting Employee Behavior
  12. Termination
    1. Introduction
    2. Alternatives to Firing
    3. Preparing for a Termination
    4. Separation Agreements
    5. Wrongful Discharge
  13. Investigations
    1. Introduction
    2. Why It's Important to Investigate Problems?
    3. The Steps of an Effective Investigation
    4. Getting Ready to Conduct Your Investigation
    5. Conducting Your Investigation
    6. Wrapping Up Your Investigation
  14. Managing Labor Relations
    1. Introduction
    2. A Quick Look at the History of Unions
    3. Why Employees Join a Union?
    4. How Unions Work
    5. Collective Bargaining
    6. What Happens When Negotiations Fail?
  15. Creating a High-Performance Workplace
    1. Introduction
    2. Ask for Your Employees' Suggestions—and Act on Them
    3. Delegate Authority
    4. Keep the Lines of Communication Open
    5. Ask for Feedback
    6. Let Your Employees Have a Life!
  16. Global Human Resources
    1. Introduction
    2. Staffing Strategy and Culture
    3. Understanding Cultural Differences
    4. Practicing HR in Other Countries
    5. Choosing Your Global Employees
    6. Additional Issues for Expatriates
  17. Retention
    1. Introduction
    2. The Top Reasons Why Employees Leave a Company
    3. Encouraging Workers to Stay With Your Company
    4. Stay Interviews
    5. Succession Planning
  18. Motivation, Rewards, and Recognition
    1. Introduction
    2. The Roots of Motivation
    3. Fun Ways to Motivate Your Workers
    4. Nine Strategies For Creating a Great Rewards Program
  19. Preparing for the PHR Exam
    1. Introduction
    2. Externships and Internships
    3. The Basics of the PHR Exam
    4. Studying for the PHR Exam
    5. What to Expect on the Day of the Test?






Gavilan College
Community Education
5055 Santa Teresa Blvd
Gilroy, CA 95020 US

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