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Home > Training Programs > Other > IT Foundations Bundle (Vouchers Included)

IT Foundations Bundle (Vouchers Included)

This course teaches the basics of IT Service Management (ITSM) and project management, while incorporating ITIL, SIAM, and DevOps framework, concepts and processes. You will also be prepared to pass the globally recognized ITIL Foundation, SIAM Foundation, and DevOps Foundation certification exams.

GES355-IT-Foundations-Bundle
$1,995.00 (USD)

Overview

Objective

Outline

  1. ITIL 4 Foundation
    1. Key Concepts of Service Management
    2. The Guiding Principles of ITIL
    3. Service Management and Value
    4. ITIL Practices Introduction
    5. ITIL Practices Deep Dive
    6. Course Recap and Exam Preparation
  2. DevOps Foundation
    1. Course Introduction
    2. Introducing DevOps
    3. CALMS: Culture
    4. CALMS: Automation
    5. CALMS: Lean
    6. CALMS: Measurement
    7. CALMS: Sharing
    8. Common DevOps Roles
    9. Product vs. Project
    10. The Three Ways of DevOps, Methods and Approaches
    11. DevOps Practices
    12. Summary and Exam Preparation
  3. SIAM Foundation
    1. Introduction to SIAM
    2. Purpose and value
    3. The SIAM ecosystem
    4. SIAM structures
    5. SIAM roadmap part 1
    6. SIAM roadmap part 2
    7. SIAM roadmap part 3
    8. SIAM roadmap part 4
    9. SIAM roles and responsibilities part 1
    10. SIAM roles and responsibilities part 2
    11. SIAM roles and responsibilities part 3
    12. SIAM practices part 1
    13. SIAM practices part 2
    14. Processes part 1
    15. Processes part 2
    16. Challenges and risks part 1
    17. Challenges and risks part 2
    18. Challenges and risks part 3
    19. SIAM and other practices part 1
    20. SIAM and other practices part 2
    21. Exam preparation

Requirements

Prerequisites

Instructor

FAQs

Heartland Community College

1500 W. Raab Road
Community Education
Normal, IL 61761 US
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