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The Hotel Management with Executive Housekeeper includes: Hotel Management
Executive Housekeeper

Hotel Management with Executive Housekeeper

hotel-mgmt-w-housekeeping
$1,595.00 (USD)
List Price: $1,890.00
Save: $295.00 (16% off)

OVERVIEW

OBJECTIVE

DETAILS

OUTLINE

REQUIREMENTS

  • Hardware Requirements:
  • This course can be taken on either a PC or Mac.
  • Software Requirements: 
    • PC: Windows XP or later
    • Mac: OS X Snow Leopard 10.6 or later.
    • Browser: The latest version of Internet Explorer, Firefox, Chrome, or Safari.
    • Adobe Flash Player. Click here to download the Flash Player.
    • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
    • Email capabilities and access to a personal email account.
    • Any word processing application.
    • Software must be installed and fully operational before the course begins.

Instructional material requirements:

The instructional materials required for this course are included in enrollment.

All materials for this course are provided online. 

 

Recommended Supplementary Materials:

  • David K. HAYES and Jack D. NINEMEIER (2016) Hotel Operations Management (3rd Edition)
  • Leonardo INGHILLERI & Micah SOLOMON (2010) Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
  • Micah SOLOMON (2016)- The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
  • Jokima HILLER (2015) - 7 EASY Ways to Show Your Employees YOU Care! A Booklet for Hotel Managers and Others
  • Martha Stewart – Housekeeping

PREREQUISITES

INSTRUCTOR

FAQS

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Holyoke Community College

303 Homestead Avenue
Business and Community Services
Holyoke, MA 01040 US
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