The Veterinary Office Manager course will teach you the essential skills to manage the business aspects of a veterinary practice while also helping you prepare to work as a veterinary assistant. You will also learn keys skills in Microsoft Office that are useful in any profession, whether you are in an entry-level position or an experienced professional. In addition, you will learn QuickBooks Online to understand accounts payable, accounts receivable, and payroll, which provide foundational skills that jump off a resume in any office environment. Finally, this course also serves as preparation for the certification exams for Microsoft Word, Excel, and the QuickBooks Certified User exam. Upon completion, you will be on the path to success as a Veterinary Office Manager and beyond.
Upon successfully completing the course, you will receive vouchers to sit for the QuickBooks Certified User (QBCU) Exam and the Microsoft exams MO-200 and MO-201 (Excel) and MO-100 and MO-101 (Word). The voucher is prepaid access to sit for the certifying exam upon eligibility. Proctor fees may apply, which are not included.
Disclaimer: An externship with any organization is not guaranteed. All students must apply to the program and complete the prerequisite criteria before being accepted. Positions in the externship program are contingent on availability at each location. Students may also set up their own externship at any other retail or hospital facility. Additional hours will be required.
Requirements:
Hardware Requirements:
- This course can only be taken on a PC. Macs and Chromebooks are not compatible.
Software Requirements:
- PC: Windows 10 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
- QuickBooks Online (Free 1-year subscription and practice site included in enrollment.) An additional subscription or software purchase for QuickBooks Online is not required to complete this course. However, please note that this course is only suitable for the QuickBooks Online version.
- Microsoft Word and Excel 2019 or Microsoft Office 365 (not included in enrollment). While Microsoft Word and Excel 2019 are ideal, you can use the desktop versions of each included with Microsoft 365. Please note: There may be some differences between your version of these programs and what you see in the course.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. Manuals are included as downloadable PDFs throughout the Microsoft portions of the course.
The following materials will be shipped to you approximately 7-10 business days after enrollment in the Veterinary Assistant Training portion of the program:
- Tasks for the Veterinary Assistant
The following materials will be shipped to you approximately 7-10 business days after enrollment in the Professional Bookkeeping with QuickBooks Online portion of the program:
- Bookkeeping for Dummies
- QuickBooks Online software
- Your enrollment in this course includes a free 1-year full subscription to QuickBooks Online. You will be shown how to access and activate this subscription. Manuals are included as downloadable PDFs throughout the course.
Prerequisites:
A High School Diploma or equivalent is recommended but not essential. You do not need any prior experience or training in this field. This course is designed to prepare you to become a veterinary assistant and learn the entry-level position concepts and skills to manage a veterinary practice as a full-charge bookkeeper.
You should have an Internet connection and be familiar with using the Internet. You should have basic computer skills. You should be comfortable in a Windows environment, launch and close activities, and navigate information stored on the computer. You should also have the ability to manage files and folders.
Jeff Grognet has been a companion animal veterinarian for 25 years. He was a pioneer in veterinary assistant teaching, developing his first course more than 18 years ago. Due to the success of his veterinary receptionist/assistant courses, he expanded his educational training into other high-demand areas, including pet first aid and alternative medical therapies for companion animals. He practices at a veterinary hospital and regularly contributes to several magazines.
Wade Lindenberger is a CPA with over 20 years of financial accounting and management experience in public accounting and the private industry. He is currently Director of Finance and Administration for New Children's Museum. Before his current position, he worked as the National Finance and Accounting Service Line Leader for Premier Alliance Group, a national professional services firm. Wade was also Director of the Finance and Accounting service line for the San Diego office of a global, publicly held professional services firm.
Before becoming a consultant, Wade was Divisional Controller for one of the world's leading health and fitness club chains and has been an Internal Audit Manager and Divisional Controller for a Fortune 500 global energy project management company. He began his career with Coopers & Lybrand, a predecessor to PricewaterhouseCoopers, one of the "Big Four" CPA firms. He has previously served as an instructor at Coopers & Lybrand and the University of California at San Diego for the Extension Course. He is currently an adjunct professor at the University of San Diego School of Business. He is also a member of the American Institute of Certified Bookkeepers' Advisory Board.
Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching both onsite and online graphics, desktop publishing, web design, and reporting/productivity applications courses.
What does a veterinary office manager do?
Veterinary office managers are responsible for overseeing and coordinating administrative procedures in veterinary clinics or hospitals. In this role, you will ensure that the daily operation of the veterinary office runs smoothly and efficiently by scheduling appointments, billing pet owners for services provided, ordering office supplies, and helping supervise other office staff. In addition, the professional in this role will run the veterinary business to allow veterinarians and clinical veterinary staff to focus on caring for animals instead of the details of running a business.
How to become a certified veterinary office manager?
The typical career path for a veterinary office manager involves earning a high school diploma or GED (although this is not required), then enrolling in a certificate course to learn the job's specifics. Generally, 1-2 years of veterinary and office management experience is preferred by employers. The Veterinary Office Manager course will provide you with the skills and knowledge you need to succeed in your future career, in addition to putting you on the path to finding employment as a veterinary office manager upon successfully earning your certificate of completion.
How much does a veterinary office manager make?
According to ZipRecruiter, the median salary for veterinary office managers in the United States is just over $41,000. However, you may be able to command a higher salary upon entering the profession by possessing a certification to prove to employers that you have what it takes to run their veterinary offices efficiently. This course also serves as preparation for three certification exams, including the Microsoft Word, Excel, and the QuickBooks Certified User exam.
How long does it take to become a veterinary office manager?
The Veterinary Office Manager course is self-paced and offers open enrollment, so you can start whenever you are ready and finish at your own pace. When you register, you will receive 18 months to complete the course. Employers generally prefer that applicants possess 1-2 years of experience in veterinary and office management, which means this course is a great way to show potential employers you have the fundamentals and skill set needed to perform the duties required in this profession.
What is the difference between a veterinary office manager and a veterinary practice manager?
A veterinary office manager's role is similar to that of a head veterinary receptionist with additional responsibilities. The veterinary office manager does perform management duties where other veterinary office staff are concerned, such as scheduling, inventory orders, accounts receivable, and ensuring consistent application of patient or client services.
On the other hand, a veterinary practice manager is one step above the veterinary office manager on the organizational flow chart. The person in this role spends at least half of their time performing management duties strictly and has some formal professional practice management training. Veterinary practice managers will have all the responsibilities of a veterinary office manager and be responsible for marketing, budgeting, staffing, accounting, fee structures, and equipment and facility management.
Does this course provide a veterinary assistant certification?
The National Association of Veterinary Technicians in America has a certification course that began in 2012. Currently, this requires attending a college that also has a veterinary technician certification course. Once NAVTA creates a way for online courses to lead to certification, we will be exploring this avenue.
How do you become a veterinary assistant?
The typical career path for a veterinary assistant involves earning a high school diploma or GED (although this is not required), then enrolling in a certificate course to learn the specifics of the job. Upon earning a certificate, the graduate finds employment as a veterinary assistant. The Veterinary Assistant course from ed2go is a great start; you'll get a professional reference from your instructor that you may use to find a job.
Can I register for a course if I am an international student?
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.
Does this course prepare for a certification?
Yes, you will be prepared for the Intuit QuickBooks Certified User (QBCU) exam and the Microsoft exams MO-200 and MO-201 (Excel) and MO-100 and MO-101 (Word).
When can I start the course?
This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.
How long does it take to complete this course?
This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive eighteen (18) months to complete the course.
What if I don't have enough time to complete my course within the time frame provided?
The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.
What kind of support will I receive?
The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.
What happens when I complete the course?
Upon successful completion of the course, you will be awarded a Certificate of Completion.
Am I guaranteed a job?
This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.
Can I get financial assistance?
This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.
How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.