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Sales Manager

This course will teach you the theories behind effective sales management. You will learn what skills are needed to be a successful sales representative and how these factor into building and leading a sales team.

sales-manager
$1,995.00 (USD)

Overview

Objective

Outline

  1. Sales Skills
  2. Customer Needs
  3. Call Center Sales Training
  4. Trade Shows: Getting the Most Out of Your Experience
  5. CRM – Introduction to Customer Relationship Management
  6. Dynamite Sales Presentations
  7. Your Emotional Intelligence
  8. Implement Quality Customer Service
  9. Develop Product Knowledge
  10. Know Your Consumers
  11. Identify Sales Prospects
  12. Develop a Sales Plan
  13. Implement Sales Plan
  14. Build Client Relationships & Networks
  15. Lead & Manage a Sales Team
  16. Manage Quality Customer Service

Requirements

Prerequisites

Instructor

FAQs

Kirkwood Community College
Continuing Education
6301 Kirkwood Blvd SW
Cedar Rapids, IA 52406 US
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