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Veterinary Office Manager includes:
Microsoft Excel 2016 Certification Training (Vouchers Included)
Microsoft Word 2016 Certification Training (Vouchers Included)
Professional Bookkeeping with QuickBooks 2018 (Software Included)
This Veterinary Assistant Online Certificate course will teach you the essential skills for managing the business aspects of a veterinary practice and becoming a veterinary assistant working with the animals you love. You'll also receive certifications in Microsoft Word and Excel which provide foundational skills that jump off a resume in any office environment. In addition, you'll learn QuickBooks in order to understand accounts payable, accounts receivable, and payroll. This course will set you on the path to success as a Veterinary Office Manager and beyond.
You'll first study the major organ systems that you'll need to know about as a veterinary assistant. Next, you'll move to front office duties so you can see how to work with clients and handle medical records. You'll also delve into the communication skills that come in handy for the assistant. Then the course moves to the area you're probably most interested in—the back of the hospital. You'll see how to restrain animals for procedures, take their vital signs (temperature, pulse, and respiration rate), trim their nails, and properly bathe them. You'll also gain the expertise you need to educate clients about key topics in pet care, such as nutrition, vaccinations, and administering medication. The course also shows you how you can be an asset during surgery and dental procedures by monitoring heart rate and breathing, passing instruments to the surgeon, and charting teeth. You'll learn how to prepare prescriptions, take blood samples, perform laboratory tests, and take radiographs.
In addition, you'll learn to use QuickBooks 2018 and be prepared for the Microsoft Office Specialist Certification exams 77-727 and 77-728 (Excel) and 77-725 and 77-726 (Word).
What You'll Learn
How you will benefit
Prepares You For
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment in the correlating portion of the bundle:
You should have an Internet connection and be familiar with using the Internet. You should have basic computer skills. You should be comfortable in a Windows environment, and launch and close activities and navigate to information stored on the computer. You should also have the ability to manage files and folders.
You'll also need to have QuickBooks 2018 installed on your computer in order to complete the QuickBooks-related portion of the program.
Jeff Grognet has been a companion animal veterinarian for 25 years. He was a pioneer in the field of veterinary assistant teaching, developing his first course more than 18 years ago. Due to the success of his veterinary receptionist/assistant courses, he expanded his teaching into other high-demand areas including pet first aid and alternative medical therapies for companion animals. He practices at a veterinary hospital and contributes regularly to several magazines.
Wade Lindenberger is a CPA with over 20 years of financial accounting and management experience in public accounting and private industry. He is currently Director of Finance and Administration for New Children's Museum. Before his current position, he worked as the National Finance and Accounting Service Line Leader for Premier Alliance Group, a national professional services firm. Wade was also Director of the Finance and Accounting service line for the San Diego office of a global, publicly held professional services firm. Before becoming a consultant, Wade was Divisional Controller for one of the leading health and fitness club chains in the world. He has also been Internal Audit Manager and Divisional Controller for a division of a Fortune 500 global energy project management company. He began his career with Coopers & Lybrand, predecessor to PricewaterhouseCoopers, one of the "Big Four" CPA firms. He has previously served as an instructor for courses at Coopers & Lybrand and at the University of California at San Diego for the Extension Course and is currently an adjunct professor at the University of San Diego School of Business. He is a member of the American Institute of Certified Bookkeepers' Advisory Board.
Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.
1. Can I register for
programs if I am an international student?
Yes, because ed2go programs are online you never
actually travel to the school. Most
schools offer telephone or online registration.
2. How long does it
take to complete a program?
All of our programs are self-paced and open
you can start them when you want and finish them at your own pace. When you register, you'll receive eighteen
(18) months to complete the program.
3. What if I don't
have enough time to complete my program within the time frame provided?
The time allotted to complete your program has
calculated based on the number of hours for each program, so don't
worry too much
about not completing in time. If, after a concerted effort, you are
unable to complete, your Student Advisor will help you work out a
completion date. Please note that a fee may be charged for an extension.
4. Do I have to buy
5. Can I get
ed2go courses are non-credit courses, so they do
for federal aid. In some states,
vocational rehab or workforce development boards will pay for qualified
students to take our courses.
Additionally, some students may qualify for financial assistance
they enroll, if they meet certain requirements.
6. What happens when
I complete the program?
Upon successful completion of the program, you
awarded a certificate of completion.
7. Am I guaranteed a
ed2go programs will provide you with the skills
you need to
obtain an entry-level position in most cases.
We don't provide direct job placement services, but our
career counselors will help you build your resume and are available to
advice on finding your first job.
Facilitators will also be available to use as a professional
upon completion of the program.
Potential students should always do research on the job market
area before registering.
8. Who will be my
Each student is paired with a facilitator for
interaction. The facilitator will be
available (via e-mail) to answer any questions you may have and to
feedback on your performance. All of our
facilitators are successful working professionals in the fields in
9. What software or
hardware do I need in order to take online programs and what are the
In order to take our online programs, you must
to a computer and the Internet. You can
access the program contents from any Web-enabled computer.
You don't have to use the same computer to
log-in to the program every time. We
recommend that you have a word-processing program (Microsoft Word is
and the latest version of Internet Explorer.
10. Can I use a Mac?
The Bookkeeping portion of this course can be
either an IBM-compatible computer (PC) or a Mac. The QuickBooks content
taken on an IBM-compatible computer (PC) or a Mac. If you use a Mac,
purchase the Mac version of the software, although some of the screen
within the content may differ. Microsoft Word 2016 and Excel 2016 can
taken on a PC; it is not Mac compatible. The Administrative Dental
portion of this program you will need a PC running on Windows XP or
program is not compatible with a Mac.
11. How can I get
more information about this program?
If you have questions that are not answered on our
feel free to contact us via LIVE chat (click the button above). If you are visiting us during non-business
hours, please feel free to send us a question using the "Contact Us"
the right. You may also call us at
1-877-221-5151. We will answer your
12. When can I start
Our programs are all open enrollment.
You can register and start the program as
soon as you are ready.
Please note: Once the
program curriculum is accessed online or through submission of a
shipment confirmation, refunds cannot be issued.
13. Does this program
prepare for a certification?
Yes, you will be prepared for the Microsoft exams
77-728 (Excel) and 77-725 and 77-726 (Word).
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