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Mercer County Community College
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Administrative Professional

administrative-assistant-certification
$695.00 (USD)

OVERVIEW

OBJECTIVE

In this program, learn about the following:

  • The constantly changing workplace and team environment
  • The virtual workplace
  • Ethical behavior in the workplace and business etiquette
  • Causes of workplace stress and how to handle them
  • Business etiquette
  • Best practices for written and verbal communication
  • Effective customer service
  • Records Management
  • Different types of meetings

You will also be able to do the following:

  • Work with computers and machines in the office
  • Invest and investment terms
  • Make travel arrangements
  • Create a job search plan
  • Understand the functions of management

DETAILS

OUTLINE

REQUIREMENTS

PREREQUISITES

INSTRUCTOR

FAQS

Mercer County Community College

1200 Old Trenton Road
Trenton, NJ 08690 US
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