Microsoft Outlook 2016 Certification Training

This Microsoft Outlook 2016 training class introduces the 2016 interface and gets you up and running quickly working with messages, calendars, contacts, and tasks. You then move on to learning how to manage accounts and the inbox before moving on to the more advanced features of Outlook, such as working with notes, using signatures and themes, and learning about some of the new features in the 2016 version.

In this program, students will learn to use all of the features in Microsoft Outlook 2016 and be prepared to take the Microsoft Office Specialist certification exams. There is a core exam and an expert exam for Outlook. Being a MOS Certified Outlook user proves to employers the student is ready to work in Outlook.According to Microsoft Learning’s site, individuals with a MOS certification in a specific program can earn higher salaries than their non-certified peers: https://www.microsoft.com/en-us/learning/mos-certification.aspx.

Upon completion of this program you will be prepared for the Microsoft Office Specialist Certification exam 77-731 (Outlook).

This program is entirely online and is completed at your own pace. When you register, you receive six (6) months to complete this program.

I.    Introduction to Microsoft Outlook 2016
    A. The Outlook 2016 Interface
    B. Performing Popular Tasks in Outlook 2016
    C. Working with Messages
    D. Working with the Calendar
    E. Organizing Contacts
    F. Introduction to Microsoft Outlook 2016 Exam

II.    Advanced Microsoft Outlook 2016
    A. Working with Tasks and Notes
    B. Using Signature and Themes
    C. Managing Your Inbox
    D. Working with Multiple Email Accounts
    E. New Features in 2016
    F. Advanced Microsoft Outlook 2016 Exam

III.    Microsoft Outlook Final Exam

This online program can only be taken on a PC; it is not Mac compatible. It is compatible with Windows XP and later operating systems and you will need the latest version of Internet Explorer, Firefox, Chrome, or Safari.

We highly recommend that you use Firefox or Chrome in place of other web browsers.

Adobe Acrobat Reader or an alternative software application to open and read PDF files is required. You will also need the Microsoft Office 2016 Suite  for this program as there are no free trials.

Manuals are included as downloadable PDFs throughout the program.

Students should be familiar with using a personal computer, mouse, and keyboard. They should be comfortable in a Windows environment, and have the ability to launch and close activities and navigate to information stored on the computer. They should also have an ability to manage files and folders.

1.    Can I register for programs if I am an international student?
Yes, because ed2go programs are online you never have to actually travel to the school.  Most schools offer telephone or online registration.

2.    How long does it take to complete a program?
All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace.  When you register, you’ll receive six (6) months to complete the program.  

3.    What if I don't have enough time to complete my program within the time frame provided?
The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for an extension.

4.    Do I have to buy additional materials?
No.

5.    Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid.  In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.  Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements.

6.    What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion.  

7.    Am I guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases.  We don’t provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job.  Facilitators will also be available to use as a professional reference upon completion of the program.  Potential students should always do research on the job market in their area before registering.

8.    Who will be my instructor?
Each student is paired with a facilitator for one-on-one interaction.  The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance.  All of our facilitators are successful working professionals in the fields in which they teach.

9.    What software or hardware do I need in order to take online programs and what are the system requirements?
In order to take our online programs, you must have access to a computer and the Internet.  You can access the program contents from any Web-enabled computer.  You don’t have to use the same computer to log-in to the program every time.  We recommend that you have a word-processing program (Microsoft Word is the best) and the latest version of Internet Explorer.

10.    Can I use a Mac?
No.

11.    How can I get more information about this program?
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button above).  If you are visiting us during non-business hours, please feel free to send us a question using the “Contact Us” form to the right.  You may also call us at 1-877-221-5151.  We will answer your questions promptly.  

12.    When can I start the program?
Our programs are all open enrollment.  You can register and start the program as soon as you are ready.

Please note:  Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

13.    Does this program prepare for a certification?
Yes, you will be prepared for the Microsoft Office Specialist Certification Exam 77-731 (Outlook).