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Training Programs Medical Certified Medical Administrative Assistant (CMAA) with Workforce Development Kit (Voucher Included)
Contact: Kate Bosko
814-230-9010 ext.114 kbosko@rrcnpa.org
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The Certified Medical Administrative Assistant (CMAA) with Workforce Development Kit (Voucher Included) includes: Certified Medical Administrative Assistant (CMAA) (Voucher Included)
Workforce Development Kit

Certified Medical Administrative Assistant (CMAA) with Workforce Development Kit (Voucher Included)

You will learn the professional traits and responsibilities to become a vital part of the healthcare team in a medical office, clinic, hospital, and other healthcare settings. You will also be prepared for the Certified Medical Administrative Assistant (CMAA) exam. You will receive access to workforce and academic resources designed to help you be successful in your core program and become job ready.

WDK-Certified-Medical-Administrative-Assistant-CMAA
$3,900.00 (USD)
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Overview

Objective

Outline

  1. Certified Medical Administrative Assistant
    1. Medical Assisting Foundations
    2. Professional Behavior
    3. Legal and Ethical Issues
    4. The Art of Communicating
    5. Telecommunications, Telephone Professionalism, and Telephone Techniques
    6. Written Communications
    7. Medical Office Environment
    8. Patient Scheduling
    9. Managing Medical Records
    10. Introduction to Health Insurance
    11. Medical Coding: An Overview
    12. Patient Accounts
    13. Insurance Claims, Patient Billing, and Collections
    14. Daily Financial Practices
    15. Managing the Office
    16. Pharmacology
    17. Certification
    18. Preparing for Your Career
  2. Workforce Development Kit
    1. Workplace Skills
      1. Computer Skills for the Workplace
      2. Intermediate Microsoft Excel 2019
      3. Intermediate Microsoft Word 2019
      4. Introduction to Microsoft Excel 2019
      5. Introduction to Microsoft PowerPoint 2019/Office 365
      6. Introduction to Microsoft Word 2019
      7. Keyboarding
      8. Introduction to Microsoft Outlook 2019
      9. Introduction to Windows 11
      10. Introduction to Microsoft Excel 365
      11. Intermediate Microsoft Excel 365
      12. Introduction to Microsoft Word 365
    2. Soft Skills
      1. Get Assertive!
      2. Skills for Making Great Decisions
      3. Achieving Success with Difficult People
      4. Interpersonal Communication
      5. Keys to Effective Communication
      6. Listen to Your Heart, and Success Will Follow
    3. Academic Support
      1. Math Refresher
      2. Grammar Refresher
      3. Grammar Refresher II
    4. Language Support
      1. Grammar for ESL
      2. Writing for ESL

Requirements

Prerequisites

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Instructor

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Northern Pennsylvania Regional College - Workforce Development

300 Second Avenue, Suite 500
Warren, PA 16365 US
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