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Certified Workplace Mediator

conflict-resolution-training
$3,695.00 (USD)

OVERVIEW




Whether you are looking to improve your soft skills and conflict resolution abilities in the workplace, at home, or in private practice, the Mediators Without Borders Certified Workplace Mediator Program is for you. In this highly comprehensive Program, you will learn how to effectively help others negotiate and collaborate through the most difficult disputes.  This Program provides training in the InAccord® Conflict Analysis model for mediation combined with an applied practice that includes simulated role plays. The course concludes with a portion on Workplace Conflict Resolution to prepare you to mediate the most common workplace disputes.

 

Prepares You For...

Careers in:
  • State and Local Government
  • Finance and Insurance
  • Private Practice

 

Certification:
  • InAccord Certified Mediator
 

What You'll Learn...

In this program, you will learn how to effectively help others negotiate and collaborate through the most difficult disputes using the InAccord® Conflict Analysis model for mediation. The Mediators Without Borders Certified Workplace Mediator program will prepare you for a meaningful career in variety of different settings.

Competency Checklist:

In this program you will learn how to do the following:

  • Articulate the use of the InAccord® Conflict Analysis model for use in mediation
  • Examine the Three Phases and Four Stages of the InAccord® model
  • Explore the pre-interview and post interview phases of the InAccord® mediation model
  • Apply the Touchstone Skills of questioning, reflecting, and reframing to simulated mediation cases
  • Apply InAccord® surveys to simulated cases and analyze the results
  • Examine and apply the InAccord® model to the most common Workplace Disputes


“The use of this seal is not an endorsement by the HR Certification Institute of the quality of the activity.  It means that this activity has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.”

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San Jose State University

One Washington Square
San Jose, CA 95192 US
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