What is the cancellation policy for an ACT program?
            
                PROGRAM CANCELLATION POLICY: The student may request the student's
                        enrollment be canceled at any time before the student is registered for and
                        granted access to the program or the first program, if purchasing more than
                        one program at a time.
            
            
                REFUND POLICY: For refunds requested within 10 calendar days commencing on
                        the date listed as the Start Date in the ed2go Student Center, 100% of the
                        tuition amount shall be refunded, provided no more than 50% of the program
                        has been completed and all course materials are returned in as-new condition
                        to ed2go at the student’s expense. Such materials must be received within 10
                        days of the date of Materials Return Instructions sent by ed2go to the student
                        by email notification. The cost of materials not received or those that cannot
                        be returned (such as software, memberships, exam vouchers, exam sponsorship,
                        equipment, etc.) shall not be refunded to the student. Refunds shall be paid
                        to the Student or Finance Plan, with forgiveness granted within 30 days
                        following the deactivation date of the program.
            
            
                Refund requests must be made through email by the student.
            
            
                No refunds shall be available after the 10 calendar days commencing on the
                        start date listed in the ed2go Student Center, unless written justification
                        is received from the student within the original access period of the student’s
                        program, not including extensions, transfers, or holds processed. Complaints are
                        found to be valid based on ed2go’s investigation, including soliciting course
                        provider and/or facilitator feedback, and ed2go Partner school’s review of the
                        findings of the investigation.
            
            
                ed2go’s refund policy shall be superseded by a Partner school or third-party
                        funding source’s policy only if that policy is more stringent, such as one
                        that does not allow for refunds or one that allows fewer days in which to
                        request the refund. Consult the Partner school or third-party funding source's
                        policies and procedures for additional information.
            
            
                For all policy-related questions regarding an ACT program, you can locate the
                        information you seek by reviewing the following link:
                        https://www.ed2go.com/career/student-agreement/