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Veterinary Office Manager

Gain valuable knowledge to start a career on the non-clinical side of the veterinary clinic and prepare for advancing into office management.

$3,995.00 (USD)

List Price: $5,820.00

Save: $1,825.00 (31% off)

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infoCareer series
schedule
                                465 Course Hrs
                            

                                Code
                                    GES179
                            
Voucher included
calendar_today
                                18 Months
                            
grid_onOpen enrollment
speedSelf paced

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Overview

Objective

Outline

Microsoft Word
1. Introduction to Microsoft Word
  1. Microsoft Office Basics
  2. Creating a Microsoft Word Document
  3. The Ribbon
  4. The File Tab
  5. The Quick Access Toolbar
  6. Formatting Microsoft Word Documents
  7. Editing Documents
  8. Finalizing Microsoft Word Documents
  9. Introduction to Microsoft Word Exam
2. Intermediate Microsoft Word
  1. Advanced Formatting
  2. Working with Tables
  3. Working with Images
  4. Page Layout
  5. Working with Illustrations
  6. Viewing Your Document(s)
  7. Intermediate Microsoft Word Exam
3. Advanced Microsoft Word
  1. Working with Long Documents
  2. Reviewing and Collaborating on Documents
  3. Comparing and Combining Documents
  4. Forms
  5. Managing Mailings
  6. Protecting Documents
  7. Macros
  8. Advanced Microsoft Word Exam
4. Microsoft Word Final Exam
Microsoft Excel
1. Introduction to Microsoft Excel
  1. Microsoft Office Basics
  2. Creating a Microsoft Excel Workbook
  3. The Ribbon
  4. The Backstage View (The File Menu)
  5. The Quick Access Toolbar
  6. Entering Data in Microsoft Excel Worksheets
  7. Editing Worksheets
  8. Working with Rows and Columns
  9. Using Formulas in Microsoft Excel
  10. Finalizing Microsoft Excel Worksheets
  11. Introduction to Microsoft Excel Exam
2. Intermediate Microsoft Excel
  1. Common Functions
  2. Working with Lists
  3. Visualizing Your Data
  4. Working with Tables
  5. Advanced Formatting
  6. Intermediate Microsoft Excel Exam
3. Advanced Microsoft Excel
  1. Using Pivot Tables
  2. Advanced Functions
  3. Auditing Worksheets
  4. Data Tools
  5. Working with Others
  6. Recording and Using Macros
  7. Random Useful Items
  8. Advanced Microsoft Excel Exam
4. Microsoft Excel Final Exam
Veterinary Assistant
1. Getting Started file
2. Welcome to the Veterinary Hospital file
3. Getting Ready for Your First Visit file
4. Physiology and Anatomy 1: Directional Signs and the Skeletal System file
5. Physiology and Anatomy 2: The Nervous System, Endocrine System, and Muscles and Joints file
6. Physiology and Anatomy 3: The Circulatory and Respiratory Systems file
7. Physiology and Anatomy 4: The Digestive System, Urogenital System, Liver, and Spleen file
8. Front Office Duties: Records, Confidentiality, and Client Relations file
9. More Front Office Tips, and Determining Age and Gender of Kittens and Puppies file
10. Canine Restraint file
11. Feline and Exotic Restraint file
12. The Physical Examination: Procedures, Restraint, and Vital Signs file
13. Everyday Procedures for the Veterinary Assistant file
14. Workplace Hazards and Infection Control file
15. The Reproductive Cycle and Sterilization Procedures file
16. Vaccinology file
17. Nutrition Basics and Prescription Foods file
18. Prescriptions: Preparing and Calculating Doses file
19. Prescriptions: Types of Medications and What They Do file
20. Giving Medications file
21. The Euthanasia Process file
22. Taking Blood Samples file
23. Interpreting Blood Tests and Handling Blood file
24. Urine Collection, Handling, and Interpretation file
25. Tests: Serology, Scrapings, Smears, Flotations, and Necropsies file
26. Radiographs and Personal Safety file
27. Radiographic Positioning file
28. Pain Recognition and Emergency Care file
29. Dentistry: Charting, Tooth Disease, and Dental Care file
30. External Parasites: Fleas, Ticks, Mites, and More file
31. Parasites of the Gastrointestinal Tract and Heart file
32. Poisonings in Pets file
33. Surgery 1: Preparing the Patient file
34. Surgery 2: Your Role During and After file
35. Understanding Animal Behavior file
36. The Job Search and Future Opportunities file
Professional Bookkeeping with QuickBooks Online
1. Introduction to Bookkeeping
2. Accounting Basics
3. Getting Started With QuickBooks Online
4. The Chart of Accounts
5. Centers and Lists
6. Bank Accounts
7. Recording Expenses and Paying Bills
8. Credit Cards and Loans
9. Sales Receipts
10. Invoices, Estimates, and Customizing Sales Forms
11. Billable Expenses and Customer Credits
12. Sales Taxes and Reports
13. Midterm Exam
14. Product and Service Items
15. Managing Inventory
16. Managing Projects and Sales
17. Progress Invoicing, Late Fees, and Bad Debts
18. Payroll
19. Fixed Assets and Loans
20. Business Entities and Owner Transactions
21. Banking Rules, Receipts, and Budgets
22. Adjusting and Reviewing the Books
23. Starting a Bookkeeping Business
24. Your Career Roadmap: The Job Search and Future Opportunities (Optional Lesson)
25. Communication and Organization (Optional Lesson)

Requirements

Prerequisites

Instructor

Jeff Grognet

Jeff Grognet has been a companion animal veterinarian for 25 years. He was a pioneer in veterinary assistant teaching, developing his first course more than 18 years ago. Due to the success of his veterinary receptionist/assistant courses, he expanded his educational training into other high-demand areas, including pet first aid and alternative medical therapies for companion animals. He practices at a veterinary hospital and regularly contributes to several magazines.

Wade Lindenberger

Wade Lindenberger is a CPA with over 20 years of financial accounting and management experience in public accounting and the private industry. He is currently Director of Finance and Administration for New Children's Museum. Before his current position, he worked as the National Finance and Accounting Service Line Leader for Premier Alliance Group, a national professional services firm. Wade was also Director of the Finance and Accounting service line for the San Diego office of a global, publicly held professional services firm.

Before becoming a consultant, Wade was Divisional Controller for one of the world's leading health and fitness club chains and has been an Internal Audit Manager and Divisional Controller for a Fortune 500 global energy project management company. He began his career with Coopers & Lybrand, a predecessor to PricewaterhouseCoopers, one of the "Big Four" CPA firms. He has previously served as an instructor at Coopers & Lybrand and the University of California at San Diego for the Extension Course. He is currently an adjunct professor at the University of San Diego School of Business. He is also a member of the American Institute of Certified Bookkeepers' Advisory Board.

Tracy Berry

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching both onsite and online graphics, desktop publishing, web design, and reporting/productivity applications courses.

FAQs

What does a veterinary office manager do?

Veterinary office managers are responsible for overseeing and coordinating administrative procedures in veterinary clinics or hospitals. In this role, you will ensure that the daily operation of the veterinary office runs smoothly and efficiently by scheduling appointments, billing pet owners for services provided, ordering office supplies, and helping supervise other office staff. In addition, the professional in this role will run the veterinary business to allow veterinarians and clinical veterinary staff to focus on caring for animals instead of the details of running a business.

How to become a certified veterinary office manager?

The typical career path for a veterinary office manager involves earning a high school diploma or GED (although this is not required), then enrolling in a certificate course to learn the job's specifics. Generally, 1-2 years of veterinary and office management experience is preferred by employers. The Veterinary Office Manager course will provide you with the skills and knowledge you need to succeed in your future career, in addition to putting you on the path to finding employment as a veterinary office manager upon successfully earning your certificate of completion.

How much does a veterinary office manager make?

According to ZipRecruiter, the median salary for veterinary office managers in the United States is just over $41,000. However, you may be able to command a higher salary upon entering the profession by possessing a certification to prove to employers that you have what it takes to run their veterinary offices efficiently. This course also serves as preparation for three certification exams, including the Microsoft Word, Excel, and the QuickBooks Certified User exam.

How long does it take to become a veterinary office manager?

The Veterinary Office Manager course is self-paced and offers open enrollment, so you can start whenever you are ready and finish at your own pace. When you register, you will receive 18 months to complete the course. Employers generally prefer that applicants possess 1-2 years of experience in veterinary and office management, which means this course is a great way to show potential employers you have the fundamentals and skill set needed to perform the duties required in this profession.

What is the difference between a veterinary office manager and a veterinary practice manager?

A veterinary office manager's role is similar to that of a head veterinary receptionist with additional responsibilities. The veterinary office manager does perform management duties where other veterinary office staff are concerned, such as scheduling, inventory orders, accounts receivable, and ensuring consistent application of patient or client services. On the other hand, a veterinary practice manager is one step above the veterinary office manager on the organizational flow chart. The person in this role spends at least half of their time performing management duties strictly and has some formal professional practice management training. Veterinary practice managers will have all the responsibilities of a veterinary office manager and be responsible for marketing, budgeting, staffing, accounting, fee structures, and equipment and facility management.

Does this course provide a veterinary assistant certification?

The National Association of Veterinary Technicians in America has a certification course that began in 2012. Currently, this requires attending a college that also has a veterinary technician certification course. Once NAVTA creates a way for online courses to lead to certification, we will be exploring this avenue.

How do you become a veterinary assistant?

The typical career path for a veterinary assistant involves earning a high school diploma or GED (although this is not required), then enrolling in a certificate course to learn the specifics of the job. Upon earning a certificate, the graduate finds employment as a veterinary assistant. The Veterinary Assistant course from ed2go is a great start; you'll get a professional reference from your instructor that you may use to find a job.

Does this course prepare for a certification?

Yes, you will be prepared for the Intuit QuickBooks Certified User (QBCU) exam and the Microsoft exams MO-201 and MO-211 (Excel) and MO-101 and MO-111 (Word). For students using Microsoft Office 2019/2021, we recommend the MO-201/MO-101 exam and the MO-211/MO-111 exam for Microsoft Office 365 users.

Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive eighteen (18) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

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Business hours are Monday to Friday, 9am to 9pm Eastern Time.

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