Russ Long currently holds active certifications in VMware (VCSA, VCP) , Cisco, Comptia, and Apple. Hehas a total of over six years of experience delivering enterprise level IT content in live webcast classrooms and prerecorded content. Classes have included personnel from: IBM, NASA, IRS, BT, DoD, VMware. Russ has 16 years of IT experience ranging from a fiber optic splicing technician to a site administrator. He has IT support experience in face-to-face customer service, troubleshooting and IT consulting as a business. Russ has dealt with federal and local government entities, as a provider of services and equipment, troubleshooting and in IT consulting. He also is a former IT business owner with a focus on computer repair and IT infrastructure.