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Trident Technical College
Home > Training Programs > Hospitality and Service Industry > Retail Customer Service Skills Training
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Retail Customer Service Skills Training

customer-service-skills-training
$850.00 (USD)

OVERVIEW

OBJECTIVE

The program emphasizes customer service skills that can be applied in a wide variety of retail settings. The course includes the following topics:

  • Providing an excellent customer experience
  • Building customer loyalty
  • Dealing with difficult customers
  • Building communication skills
  • Managing Time
  • Working in teams
  • Managing yourself and others
  • Becoming successful in the retail world
  • Identifying retail workplace challenges and opportunities

DETAILS

OUTLINE

REQUIREMENTS

PREREQUISITES

INSTRUCTOR

FAQS

Trident Technical College

PO Box 118067
CE-M
Charleston, SC 29423 US
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