Tracy O'Rourke is a Master Black Belt with over 20 years of success helping organizations like the Department of Veterans Affairs, the State of Washington, Cisco, DC Shoes, GE, and Motorola learn and apply Lean and Six Sigma. Tracy is an accomplished facilitator, trainer, and presenter. She has a BA in English Literature from San Francisco State University and an MBA with emphasis in Leadership and Managing Organizational Change from Graziadio School of Business at Pepperdine University.
Elisabeth Swan is a Six Sigma Master Black Belt with over 20 years of experience consulting for organizations like Amazon, Charles Schwab, Burt's Bees, Microsoft, and Starwood Hotels and Resorts Worldwide. Swan is an accomplished consultant, designer, and executive coach with expertise in training, process-based organization design, problem-solving, and change management. She holds a Bachelor of Arts in English Literature from Barnard College.