Dental Office Manager

This nationally recognized Administrative Dental Assistant Online Certificate Program will teach you the essential skills for managing the business aspects of a dental practice and becoming an administrative dental assistant as well as learn the how to manage a dentist’s office. You will learn about dental terminology and anatomy, medical records management, accounts receivable and reimbursement management, insurance and patient billing, patient scheduling, procedural and diagnostic coding, and other office responsibilities including arranging staff scheduling and staff meetings. The Administrative Dental Assistant Online Program will prepare you for a new career working in a dental office.

• Understand the role of the administrative dental assistant
• Communicate effectively with patients and coworkers
• Relate to patients in a professional, caring manner
• Understand teamwork in the dental office
• Maintain quality patient records
• Understand information management in the dental office
• Become proficient with scheduling and recall systems
• Know how to process dental insurance
• Perform inventory management and equipment maintenance
• Create, edit, format, and print Microsoft Word documents
• Learn advanced formatting, drawing tools, create and manage tables, and work with column layouts
• Learn working with tables of contents, footnotes, and endnotes, adding comments, tracking changes, comparing and combining documents, creating envelopes and labels, using Mail Merge, and protecting documents. 
• Create, modify, and format Excel worksheets, perform calculations, and print Excel workbooks. 
• Learn to use advanced Excel formulas, work with lists, work with illustrations and charts, and use advanced formatting techniques. 
• Learn to work with pivot tables, audit worksheets, work with data tools, protect documents for collaboration with others, and work with macros.
• Know bookkeeping and collection procedures 

• Understand basic bookkeeping and accounting concepts
• Gain familiarity with closing the books and generating basic financial statements
• Handle and account for cash, accounts payable and accounts receivable transactions
• Account for inventory
• Account for fixed assets and depreciation
• Utilize purchase and sales orders
• Understand how to set up a new company file in QuickBooks and learn the basic features and functionality of QuickBooks
• Locate and create a variety of reports to analyze company performance in QuickBooks
• Set up, save, import and secure QuickBooks files

 

As an Administrative Dental Assistant, you will perform as a professional dental staff member and work on behalf of the patient as well as the dentist. This exciting Administrative Dental Assistant Online Program can help you gain entrance in the Dental Assistant career path. You will learn about patient care, as well as how to assist with administrative dental duties. Advance and discover career possibilities after acquiring the skills essential for an entry-level administrative dental assistant position.

This program will prepare you to handle bookkeeping for a small business and learn how to use QuickBooks 2017 and is divided into three main sections. The first section addresses bookkeeping and accounting concepts, including illustrations of how QuickBooks incorporates these concepts. The second section introduces QuickBooks in more detail and introduces basic concepts and functionality. The third section addresses intermediate QuickBooks concepts and functionality.

Microsoft Office skills are important skills to have in any profession or workplace. Being able to work with Office programs is a must in today's workplace, you will learn essential introductory and advanced Office skills in Microsoft Word and Excel 2016 programs. You will be prepared for the Microsoft Office Specialist Certification exams 77-727 and 77-728 (Excel) and 77-725 and 77-726 (Word), the fees for these exams are included in this program.

This program is entirely online and is completed at your own pace. When you register, you receive eighteen (18) months to complete this program.

 

Administrative Dental Assistant

I.     The Dental Profession
    A. Orientation to the Dental Profession: Dental Basics

II.     Interpersonal and Communication Skills
    A. Communication Skills and Telephone Techniques
    B. Written Correspondence
    C. Patient Relations
    D. Dental Healthcare Team Communication

III.     Records Management
    A. Patient Clinical Records
    B. Information Management

IV.     Scheduling and Recall Systems
    A. Dental Patient Scheduling
    B. Recall Systems

V.     Dental Insurance Processing

VI.     Financial Management
    A. Financial Arrangements and Collection Procedures
    B. Bookkeeping Procedures: Accounts Receivable
    C. Bookkeeping Procedures: Accounts Payable

VII.     Office Equipment and Inventory
    A. Inventory Management
    B. Office Equipment
    C. Computers in the Dental Office

VIII.     Employment Strategies

  
Professional Bookkeeping with QuickBooks 2017 (Software Included)

I.      Bookkeeping Concepts
    A. Bookkeeping Defined
    B. The Journal and The Ledger
    C. Special Journals and the Worksheet
    D. Financial Statements and Closing the Books
    E. Merchandising Accounts
    F. Depreciation and Checking Accounts
    G. Petty Cash and Interest
    H. Payroll, Partnerships, and Corporations

II.     QuickBooks – Introductory Concepts
    A. Getting Started
    B. The Chart of Accounts
    C. Company Lists
    D. Bank Accounts
    E. Fixed Assets and Depreciation
    F. Accounts Payable I
    G. Accounts Payable II
    H. Accounts Receivable I
    I. Accounts Receivable II
    J. Accounts Receivable III
    K. Inventory and Estimating
    L. Reporting

III.     QuickBooks – Intermediate Concepts
    A. Working with Company Files
    B. Securing Your Company Files
    C. List Items and Inventory
    D. Ordering and Selling Inventory
    E. Vendor Discounts and Credits and Adjusting Inventory
    F. Tracking Price Levels and Customer Discounts
    G. Tracking Vehicle Mileage
    H. Working with Customer Balances
    I. Batch Invoicing and Creating Letters
    J. Petty Cash and Gift Cards
    K. Owner Transactions and Journal Entries
    L. Loans and Budgets

Microsoft Word 2016

I.      Introduction to Microsoft Word 2016
    A. Creating a Microsoft Word Document
    B. The Ribbon
    C. The File Tab
    D. The Quick Access Toolbar
    E. Formatting Microsoft Word Documents
    F. Editing Documents
    G. Finalizing Microsoft Word Documents
    H. Introduction to Microsoft Word 2016 Exam

II.     Intermediate Microsoft Word 2016
    A. Advanced Formatting
    B. Working with Tables
    C. Working with Images
    D. Page Layout
    E. Working with Illustrations
    F. Viewing Your Document(s)
    G. Intermediate Microsoft Word 2016 Exam

III.     Advanced Microsoft Word 2016
    A. Working with Long Documents
    B. Reviewing and Collaborating on Documents
    C. Comparing and Combining Documents
    D. Managing Mailings
    E. Protecting Documents
    F. Random Useful Items
    G. Advanced Microsoft Word 2016 Exam

IV. Microsoft Word 2016 Final Exam

To complete this program, you will need a PC running on Windows XP or newer. This program is not compatible with a Mac. You will also need an Internet connection and e-mail capability. Adobe Flash Player and Adobe Acrobat Reader are required for this course.

Adobe Flash Player and Adobe Acrobat Reader are required for this program.

Click here to download the Acrobat Reader.

Click here to download the Flash Player.

Microsoft Word 2016 and Excel 2016 can only be taken on a PC; it is not Mac compatible. It is compatible with Windows XP and later operating systems and you will need the latest version of Internet Explorer, Firefox, Chrome, or Safari.

We highly recommend that you use Firefox or Chrome in place of other web browsers.

Adobe Acrobat Reader or an alternative software application to open and read PDF files is required. You will also need the Microsoft Office 2016 Suite  for this program as there are no free trials. 

Recommended Supplementary Materials (Books, Software, Products, etc.)
To complete this program, you will need a PC running on Windows XP or newer. This program is not compatible with a Mac. You will also need an Internet connection and e-mail capability. Adobe Flash Player and Adobe Acrobat Reader are required for this course.

Click here to download the Acrobat Reader.
Click here to download the Flash Player.

ed2go provides the required textbooks for this course. Each student will receive the following:

• Administrative Dental Assistant, 3rd Edition
• Student Workbook to Accompany the Administrative Dental Assistant, 3rd Edition

Additionally, this course will provide you with DENTRIX® software that consists of sample practice opportunities. You can use this software to engage in activities and tasks that you would perform in an actual practice and use it to demonstrate your skills.

ed2go provides the required textbook, Bookkeeping Made Simple and the QuickBooks 2017 (PC) software.

The bookkeeping portion of this course can be taken on either an IBM-compatible computer (PC) or a Mac. The QuickBooks content can be taken on an IBM-compatible computer (PC) or a Mac. If you use a Mac, you must purchase the Mac version of the software, although some of the screen shots within the content may differ.

Important: According to Intuit, the Mac version of QuickBooks 2016 is the final version. Although the final version ends with 2016, it will support the 2017 files from Windows users until 2018.

Microsoft Word 2016 and Excel 2016 can only be taken on a PC; it is not Mac compatible. It is compatible with Windows XP and later operating systems and you will need the latest version of Internet Explorer, Firefox, Chrome, or Safari.

We highly recommend that you use Firefox or Chrome in place of other web browsers.

Adobe Acrobat Reader or an alternative software application to open and read PDF files is required. You will also need the Microsoft Office 2016 Suite  for this program as there are no free trials. 

Manuals are included as downloadable PDFs throughout the program.

 

Students should be proficient in keyboarding, have a basic understanding of a word-processing computer program (Microsoft Word is recommended), and have a command of English grammar and punctuation. No dental office work experience is required.

This program is designed to prepare you for an entry-level position as a full-charge bookkeeper. You do not need any prior experience or training in this field. You should have an Internet connection and e-mailing capabilities and be familiar with using the Internet. You'll also need to have QuickBooks 2017 installed on your computer in order to complete the QuickBooks-related portion of the program.

Students should be familiar with using a personal computer, mouse, and keyboard. They should be comfortable in a Windows environment, and have the ability to launch and close activities and navigate to information stored on the computer. They should also have an ability to manage files and folders.

1.       Can I register for programs if I am an international student?
Yes, because ed2go programs are online you never have to actually travel to the school.  Most schools offer telephone or online registration.

2.       How long does it take to complete a program?
All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace.  When you register, you’ll receive eighteen (18) months to complete the program. 

3.       What if I don't have enough time to complete my program within the time frame provided?

The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for an extension.

4.       Do I have to buy additional materials?
No

5.       Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid.  In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.  Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements.

6.       What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion. 

7.       Am I guaranteed a job?

ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases.  We don’t provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job.  Facilitators will also be available to use as a professional reference upon completion of the program.  Potential students should always do research on the job market in their area before registering.

8.       Who will be my instructor?

Each student is paired with a facilitator for one-on-one interaction.  The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance.  All of our facilitators are successful working professionals in the fields in which they teach.

9.       What software or hardware do I need in order to take online programs and what are the system requirements?

In order to take our online programs, you must have access to a computer and the Internet.  You can access the program contents from any Web-enabled computer.  You don’t have to use the same computer to log-in to the program every time.  We recommend that you have a word-processing program (Microsoft Word is the best) and the latest version of Internet Explorer.

10.   Can I use a Mac?

The Bookkeeping portion of this course can be taken on either an IBM-compatible computer (PC) or a Mac. The QuickBooks content can be taken on an IBM-compatible computer (PC) or a Mac. If you use a Mac, you must purchase the Mac version of the software, although some of the screen shots within the content may differ. Microsoft Word 2016 and Excel 2016 can only be taken on a PC; it is not Mac compatible. The Administrative Dental Assistant portion of this program you will need a PC running on Windows XP or newer. This program is not compatible with a Mac.

11.   How can I get more information about this program?
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button above).  If you are visiting us during non-business hours, please feel free to send us a question using the “Contact Us” form to the right.  You may also call us at 1-877-221-5151.  We will answer your questions promptly. 

12.   When can I start the program?

Our programs are all open enrollment.  You can register and start the program as soon as you are ready.

Please note:  Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

13.   Does this program prepare for a certification?

Yes, you will be prepared for the Microsoft exams 77-727 and 77-728 (Excel) and 77-725 and 77-726 (Word).