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IT Foundations Bundle

itil-foundation
$1,195.00 (USD)

OVERVIEW

DETAILS

OUTLINE

ITIL Foundation
  1. Introducing ITIL
  2. Service management and stakeholders
  3. Functions, roles and processes
  4. The service lifecycle
  5. Service Strategy key concepts
  6. Service Strategy processes
  7. Service Design key concepts
  8. Service Design processes (1)
  9. Service Design processes (2)
  10. Service Transition processes (1)
  11. Service Transition processes (2)
  12. Service Operation processes
  13. Service Operation functions
  14. CSI
  15. Roles
  16. Technology considerations
  17. Lesson 17: The sample exam

DevOps Foundation
  1. Why DevOps?
  2. Introducing DevOps Part 1
  3. Introducing DevOps Part 2
  4. DevOps and other Frameworks Part 1
  5. DevOps and other Frameworks Part 2
  6. DevOps Culture
  7. Organizational Considerations
  8. DevOps Practices the First Way
  9. DevOps Practices the Second and Third Way
  10. DevOps and IT Service Management Processes
  11. Automation Practices and Tool Categories
  12. Adopting a DevOps Culture
  13. Summary and Exam Preparation

PRINCE2 Foundation
  1. Overview and principles of PRINCE2
  2. Pre-project Preparation
  3. Initiating a project
  4. Managing project delivery
  5. Exam preparation

REQUIREMENTS

PREREQUISITES

INSTRUCTOR

FAQS

University of New Mexico, Continuing Education Division
Division of Continuing Education
1634 Univeristy Blvd. NE
Albuquerque, NM 87131 US
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