Microsoft Word and Excel
Tracy Berry has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, reporting/productivity applications, Microsoft Office, as well as the creation of online courses with software from leading vendors.
Tracy has been a senior graphic designer/programmer, instructor, and consultant since 1993. She has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide, including involvement in large corporate software rollouts. Tracy is also an expert in all Microsoft Office programs.
Certified Medical Administrative Assistant/Medical Terminology
Nancy Smith has almost 30 years of experience in healthcare education. After graduating from college with a degree in vocational education, she taught administrative medical programs in vocational schools and community colleges. In addition, she has professional experience as a medical coder, insurance claims specialist, medical records auditor, and medical office manager. She is a member of AHIMA and has a CCS-P coding certification.
She currently does coding for ambulatory surgery center and resides in Pittsburgh, Pennsylvania.
LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute.
LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.
Carline Dalgleish has worked in medical office administration, including billing and coding, for over 30 years. She holds a bachelor's degree in Business Information Systems and a master's degree in Leadership. She is an AHIMA Approved ICD-10-CM/PCS Trainer and is a member of the American Health Information Management Association (AHIMA) and the American Association of Healthcare Administrative Management (AAHAM). She owns her own consulting firm, AnnGrant Education Services, Inc.
She is currently completing a textbook on the new ICD-10 coding system and is completing a bachelor’s degree in Health Information Management with a Registered Health Information Administrator (RHIA) certification.
LaTrisha Howard has over 10 years’ experience in the healthcare industry. LaTrisha has expertise in coding Inpatient, Outpatient, and ER medical records. In addition to Ms. Howard’s experience in coding, she has experience in chart auditing and physician education.
She is currently working as an ER Coder/Auditor for a physician billing and consulting service, and currently holds the CCS and CPC certification, as well as being a member of AHIMA and AAPC.
Shonda Miles is a Certified Professional Coder, Certified Professional Medical Auditor, and holds an Executive Masters of Business Administration, Master’s Degree in Business Administration with a concentration in Human Resources and a Bachelor’s degree in Business Administration (Management).
Shonda Miles has over 6 years in the healthcare industry. Shonda has expertise in coding and chart auditing Inpatient, Outpatient, and ER medical records. She is a member of AAPC, NAMAS and ACHE. She is currently employed with a university hospital as a Compliance Auditor. She resides in Shreveport, LA.
Lydia S. Stewart, RN, BSN received her Bachelor of Science Degree in Nursing from McNeese State University in Lake Charles, La. Lydia currently serves as the Revenue Cycle Manager at a large regional medical center in Northeast Louisiana. Lydia has been a Registered Nurse for 23 years, 15 of those years specializing in Critical Care Nursing and supervision.
Lydia has mentored hundreds of nurses throughout the course of her nursing career. She is responsible for Medical Audits, Charge Capture, and governmental compliance audits and reviews. She performs revenue cycle fundamental and charging education to department directors and hospital staff. Lydia collaborates with the business office to rectify billing edit issues. She performs managed care reviews for accurate payment. Lydia also serves as an independent charge master and reimbursement consultant to area outpatient service centers. Lydia is a member of the Louisiana Medical Auditor Association and HFMA.
Bunny Reeves is the senior ambulatory surgery coder at Maimonides Medical Center in Brooklyn, NY. She ensures that all charges are captured using appropriate CPT, ICD-9 codes, and modifiers.
Bunny has trained and supervised entry-level coders at St. Vincent Medical Center in Staten Island and currently trains student coders at Maimonides Medical Center. She has many years of experience in inpatient and professional coding.
In 2007, Ms. Reeves became a Certified Coding Specialist (CCS) through the nationally known organization, American Health Information Management Association (AHIMA).
Sharon L. Blackford, MA, BA, RMA has over 30 years’ experience in the medical field. She has a Master’s Degree in Organizational Management, a Bachelor’s Degree in Business Management, and has served as a Registered Medical Assistant since 1994.She is originally from Chicago, Illinois and has worked in the United States Army. Sharon joined the US Army when she was 20 years old and was an active duty Clinical Specialist for 10 years. She was trained at Walter Reed Army Hospital in Washington, D.C., and her first duty station was Ft. Carson, Colorado Springs, Colorado, as a Labor and Delivery nurse. She also worked in Ft. Devens, Massachusetts in a Combat Support Hospital and Schofield Barracks, Hawaii in both the Troop Medical Clinics and Family Practice on the Island of Oahu.
After 10 years’ active duty she worked as a Hemodialysis Technician at Parkland Hospital in the Outpatient Dialysis Unit. She has worked in Rheumatology, Surgical Oncology, and Family Practice, and has been the Practice Administrator of Neurology, Cardiovascular, and Urology Practices.
She was a Medical Assisting Instructor for various Allied Health Schools in the Metroplex in the Dallas-Ft. Worth area. She has been the Director of Education of two proprietary schools Remington College in Shreveport, LA and Ultrasound Diagnostic School in Irving, Texas. She moved to the Gulf Coast to accept a position as the Director of Education of Blue Cliff College was promoted to Campus Director.
Certified Electronic Health Records Specialist
Facilitator Credentials: Certified Professional Coder, Certified General Surgery Coder, Certified Healthcare Documentation Specialist, Certified Electronic Health Records Specialist
Jennifer has worked in the allied health care industry for more than 20 years in every capacity from receptionist to practice manager. Currently, she writes and edits courses and study guides about medical coding, transcription, electronic health records, and the use of technology in health care. She also regularly contributes online and print articles about these topics and has actively helped prepare industry professionals for the conversion to the ICD-10 coding system.
Facilitator Credentials: MBA in Healthcare Administration, Certified Electronic Health Records Specialist
Rachael has been in the health care field for over ten years. She has worked mostly on the insurance side of things, as a customer service manager for dental insurance, a claims and customer service coach, and a workers’ compensation case management biller and auditor. She works daily with medical records and healthcare software.
Certified Physician Practice Manager
Leanne Walls, CPC, CHC, has over twenty years of experience in coding, compliance and practice management. She currently manages a large multi-specialty group practice with over 100 physicians. She has contributed education support in reviewing curriculum, writing practice management related articles and presenting on coding and practice management topics.