Chris Lobban has industry experience with an extensive range of hardware and software solutions. Before working as an instructor, he worked both in a help desk environment and as a quality assurance analyst. He received his formal training as a computer networking and technical support specialist at Seneca College. Chris has earned CompTIA A+, Network+, Server+, and Security+ credentials, as well as Microsoft MCSE (Windows Server 2003), MCSA (Windows Server 2003), MCDST (Windows XP), and MCITP Enterprise Desktop Support Technician (Windows 7) credentials. He is a Microsoft Certified Trainer (MCT) and a CompTIA Certified Technical Trainer (CTT+).