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Upper Cape Cod Regional Technical School
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Certificate in Workplace Mediation

conflict-resolution-training
$3,495.00 (USD)

OVERVIEW

OUTLINE

REQUIREMENTS

This program can be taken on a Mac or a PC. On a PC, it is compatible with Windows Vista and later operating systems and IE 8 and later browsers. With a PC, Microsoft Word 2003 or higher is also required on a PC.

On a Mac, the program is compatible with Mac OS X 10.6 (with Java 6) and later operating systems, Firefox, and Chrome, and Safari 5.1.9 or later browsers. Microsoft Word 2011 or higher is also required on a Mac.

We highly recommend that you use Internet Explorer in place of other web browsers.

Adobe Flash Player and Adobe Acrobat Reader are required for this program.

Click here to download the Acrobat Reader.

Click here to download the Flash Player.

Windows Media Player and Skype are also required for this program. Free downloads are available online.

You need to have a microphone installed on your computer to participate in the role play practices. If you do not have a microphone installed, you are required to purchase a headset with a built-in microphone prior to enrolling.

The following textbooks will be provided with the program:

  • Touchstone Skills for Authentic Communication
  • In Justice, InAccord®
  • The Essential Guide to Workplace Mediation and Conflict Resolution

PREREQUISITES

INSTRUCTOR

FAQS

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Upper Cape Cod Regional Technical School
Continuing Education
220 Sandwich Road
Bourne, MA 02532 US
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