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Home > Training Programs > Operations > Call Center Manager

Call Center Manager

call-center-manager
$3,595.00 (USD)

OVERVIEW

Today's call centers are built around several customer success channels, and managing these centers has become increasingly complex. This course will prepare you for a role as a call center manager. You will gain the skills needed to ensure your call center operates efficiently, including employee supervision, quality assurance, and workforce management.

OBJECTIVE

OUTLINE

REQUIREMENTS

PREREQUISITES

INSTRUCTOR

FAQS

Vegas PBS

3050 East Flamingo Street
Las Vegas, NV 89121 US
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