This 100% online course will provide a holistic view of supply chain management and fully prepare you for the Certified Supply Chain Professional exam. You will learn how to translate the connection between the areas of planning, sourcing, manufacturing, and delivering into an integrated supply chain. By course completion, you will have a firm understanding of mitigation strategies, operationalize risk management practices and implement cost reduction measures. This combination of skills will drive the efficiency of your supply chain and give you a competitive edge in the market.

Disclaimer: To qualify for the externship applications process, students must successfully complete the online course content and have account balances up to date (at a minimum). Going through the externship application process does not guarantee an externship. COVID may be affecting the externship process or site availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.

What you will learn

• Supply Chain Management and Operations
• Purchasing and Supplier Management
• Ethical and Sustainable Sourcing
• Inventory and Demand Forecasting
• Resource Planning Systems
• Process Management and Six Sigma in the Supply Chain
• Customer Relationship Management
• Globalization

How you will benefit

• Passing the certification test will improve hiring potential, likely increase salary, and add professional value and marketability
• Increase in supply chain management skills and knowledge
• Increase in customer satisfaction
• Expanded view of the supply chain industry

1. Introduction to Supply Chain Management
   1. The Origins of Supply Chain
   2. Supply Chain Management Accounting and Finance
   3. Supply Chain Strategy
   4. Supply Chain Planning and Execution
   5. Business Strategy
2. Purchasing Management
   1. Management Roles
   2. Purchasing, Procurement
   3. Supplier Negotiation
   4. Outsourcing
   5. Purchasing Decisions
3. Creating and Managing Supplier Relationships
   1. Supplier Relationship Management
   2. Supplier Relationship Development
   3. Establishing Criteria
   4. Distributors
   5. Supplier Contracts
4. Ethical and Sustainable Sourcing
   1. Sourcing
   2. Sustainability
   3. Benchmarks
   4. Social and Environmental Impacts of Sourcing
   5. Customer Impacts of Ethical and Sustainable Sourcing
5. Demand Forecasting
   1. Demand Forecasting Concepts and Techniques
   2. The Importance of Forecasting
   3. Demand Planning
   4. Forecasting Methods
   5. Forecasting Models
6. Purchasing Management
   1. Project Management
   2. Creating and Managing Supplier Relationships
   3. Resource Planning Systems
7. Inventory Management
   1. Inventory Management
   2. Financial Statements
   3. Inventory and the Flow of Materials
   4. Inventory Tracking Methods
8. Midterm
9. Process Management – Lean and Six Sigma
   1. Lean Thinking
   2. Kanban Systems
   3. Quality Management and Quality Control
   4. Six Sigma
   5. Statistical Tools
10. Domestic U.S. and Global Logistics
    1. Transportation Fundamentals
    2. Internal Supply Chain Management
    3. International Import Export Standards
    4. Modes of Transportation
    5. Corporate Social Responsibility
11. Customer Relationship Management
    1. Customer Relationship Management
    2. Customer Value
    3. Designing a Successful CRM Program
    4. The Supply Chain Role in Customer Satisfaction
    5. Predicting Customer Behaviors
12. Global Location Decisions
    1. Global Location Decisions
    2. Direct Shipment Strategies
    3. Intermediate Storage Point Strategies
    4. Distribution Channels
13. Service Response Logistics
    1. Service Industries
    2. Supply Chain Services and Management
    3. Methods to Improve Service Productivity
    4. Service Location and Layout Strategies
14. Supply Chain Process Integration
    1. Integration Model
    2. Network Optimization
    3. Overcoming Obstacles
    4. New Product Integration
15. Performance Measurements
    1. Compliance
    2. Supply Chain Metrics
    3. Measure, Analyze and Improve the Supply Chain
    4. Risks
    5. Balanced Scorecard and SCOR Model
16. Your Career Roadmap (optional)
    1. Your Skills and Talents
    2. Your Resume
    3. The Cover Letter
    4. Using Email and Social Media
    5. Networking
    6. Acing the Interview
    7. Negotiating Your Salary
    8. After You Land the Job
17. Final Exam

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

• Principles of Supply Chain Management: A Balanced Approach, by Joel D. Wisner, Keah-Choon Tan, and G. Keong Leong

Please Note: You will receive a digital book if the physical book is on backorder.

Prerequisites:

There are no specific prerequisites for this course.

Exam Eligibility requirements for CSCP:

• 3 years of related business experience or
• Bachelor's degree or the international equivalent*, or
• CPIM, CLTD or CSCP, CTL, CFPIM, CIRM, SCOR-P, C.P.M., CSM or CPSM designations

*ASCM defines the international equivalent of a bachelor's degree as the level of study that would qualify an individual for a graduate program in the country where the undergraduate degree was earned.

Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

Yes. You will be prepared to take the Certified Supply Chain Professional (CSCP) designation. Exam Eligibility requirements for CSCP: 3 years of related business experience or bachelor's degree or the international equivalent*, or CPIM, CLTD or CSCP, CTL, CFPIM, CIRM, SCOR-P, C.P.M., CSM or CPSM designations.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.