ITIL was created as a set of best practices to ensure IT services are aligned to the needs of the business and support its core processes. It demonstrates how to use IT as a way to improve, transform, and grow the business, as well as create a more efficient working environment with contingencies in place.
The Foundation level will offer you a general understanding of the key elements, concepts and terminology of the ITIL life cycle, including how each stage links to one another and their wider contribution to service management.
The ITIL Foundation is a popular qualification sought by employers in IT Service Management, as ITIL is one of the most popular frameworks. This online course will provide you with all that you need to pass the ITIL Foundation certification, including videos, PDF study guides, quizzes, and a practice exam. Upon completion of the course, you will be given a voucher to take the ITIL Foundation Certification exam.
*Please Note: The ITIL Foundation course that is aligned with the ITIL v3 Foundation exam will be retired on July 1, 2021. Learners looking to take the v3 certification exam before July 1, 2021, can register for the course until it closes on March 16, 2021. However, it is recommended that learners take the ITIL 4 Foundation course instead since the v4 certification exam was made available on February 28, 2019.
The ITIL courses on this page are offered by IT Training Zone Ltd. an ATO of AXELOS Limited.
ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.