As one of today's most in-demand jobs, the salary for a restaurant manager is over $50,000 on average. To become a successful restaurant manager, you must acquire the practical skills and theoretical knowledge necessary to execute all elements of a restaurant business. Restaurant Management provides this foundation by teaching each aspect of the process; from inception through creation to ultimately managing a successful restaurant.
This course will impart the theory behind food and beverage production and management, human resource management and basic accounting practices for the restaurant industry. You will also learn how to market a restaurant to key customer groups and how to sustain a profitable restaurant while adhering to all legal requirements.
I.
Restaurant
Location
A.
Demographics
B.
Traffic
C.
Visibility
and Accessibility
D.
Size and
Affordability
E.
Due
Diligence
F.
Competitors
and Success Factors
II.
Restaurant
Fit-out
A.
Legal
Requirements
B.
Process
Management
C.
Layout
and Equipment
D.
Restaurant
Décor
E.
Budgeting
III.
Menu
Management
A.
Purpose
B.
Types
C.
Design
Elements
D.
Pricing
E.
Content
F.
Reviews
IV.
Sales and
Marketing
A.
Target
Markets
B.
Marketing
Plans
C.
Sales
Forecasts
V.
Food
Service Management
A.
Food
Service Process
B.
Food
Service Styles
C.
The
Essentials of Main Service Styles
D.
The
Advantages of Main Service Styles
E.
Budget
Considerations for Main Service Styles
F.
Additional
Services
G.
Customer
Service
H.
Customer
Sales
VI.
Kitchen
Management
A.
Inventory
Systems
B.
Standard
Recipes
C.
Preparation
Sheets
D.
Kitchen
Employees
E.
Food
Production Systems and Methods
F.
Food
Safety
G.
Measurements
H.
Portions
VII.
Beverage
Management
A.
Legal
considerations
B.
Characteristics
of Spirits
C.
Characteristics
of Wine
D.
Cocktails
E.
Bar
Service
F.
Inventory
Levels
G.
Beverage
Calculations
VIII.
Human
Resource Management
A.
The
Recruitment Process
B.
Employee
Inductions
C.
The
Training Cycle
D.
Performance
Appraisals
E.
Exit
Interviews
F.
Rosters
and Allocations
IX.
Restaurant
Contracts
A.
Elements
of a Contract
B.
Essential
Clauses
C.
Other
Laws
X.
Accounting
Principles
A.
Accounting
Terminology
B.
Financial
Statements
C.
Accounting
Methods
D.
Inventory
Valuation Methods
Hardware Requirements:
- This course can be taken on either a PC or Mac.
Software Requirements:
- This course is preferred with the latest versions of Windows and Mac OS. Although the versions listed below are compatible, it's strongly recommended to have the latest operating system for an optimal experience.
- PC: Windows 7 or later operating systems.
- Mac: OS X Snow Leopard 10.6 or later.
- Browser: The latest version of Internet Explorer, Firefox, Chrome, or Safari (Although Google Chrome is preferred).
- Adobe Flash Player. Click here to download the Flash Player.
- Adobe Acrobat Reader. Click here to download the Acrobat Reader.
Other: Email capabilities and access to a personal email account.
Instructional material requirements:
- The instructional materials required for this course are included in enrollment and will be available online.
There are no prerequisites to take this course.
Thea Roberts is an instructor with a background in business administration. Previously, she was a finance officer and employment advisor. She also held a position in the Washington State Ombudsman Program. Roberts holds a Bachelor of Commerce and a Master of Arts.
Liselle Turner is a content writer and project manager. In addition to her background in advertising, she has worked in the learning and development industry. Turner holds a Bachelor of Business, a Diploma of Hospitality and Management, and a Certificate IV in Assessment and Workplace Training.
1. Can I register for
courses if I am an international student?
Yes. ed2go courses are online, so you never have
to actually
travel to the school. Most schools offer telephone or online
registration.
2. How long does it
take to complete a course?
This course is self-paced and open enrollment, so
you can
start them when you want and work at your own pace. When you register,
you will
receive six (6) months to complete the course.
3. What if I cannot
complete this course within the time frame provided?
The time allotted for course completion has been
calculated
based on the number of course hours. However, if you are unable to
complete the
course, contact your Student Advisor to help you work out a suitable
completion
date. Please note that an extension fee may be charged.
4. Can I get
financial assistance?
ed2go courses are non-credit, so they do not
qualify for
federal aid. In some states, vocational rehab or workforce development
boards
will pay for qualified students to take our courses. Additionally, some
students may qualify for financial assistance when they enroll, if they
meet
certain requirements.
5. What happens when
I complete the course?
Upon successful completion of the course, you will
be
awarded a Certificate of Completion.
6. Am I guaranteed a
job?
Our Advanced Career Training courses will provide
you with
the skills you need to obtain an entry-level position in most cases. We
do not
offer direct job placement services, but our facilitators and career
counselors
will help you build your resume and advise you on starting your career.
Facilitators can also be used as a professional reference upon course
completion. However, you should always research the job market in your
area
before registering.
7. Who will be my
instructor?
All of our facilitators are successful working
professionals
in the fields in which they teach. The facilitator is available by
email to
answer any questions you may have and provide one-on-one feedback on
your
performance.
8. What software or
hardware do I need in order to take online courses and what are the
system
requirements?
In order to take ed2go courses, you need access to
a
computer and the Internet. You can access the course contents from any
web-enabled computer. We recommend that you have a word-processing
program
(Microsoft Word is the best) and the latest version of Internet
Explorer.
9. Can I use a Mac?
Yes.
10. How can I get
more information about this course?
If you have questions that are not answered on our
website,
please feel free to contact us via LIVE chat (click the button above).
If you
are visiting us during non-business hours, please feel free to send us
a
question using the “Contact Us” form to the right. We are also
available at
1-877-221-5151 to promptly answer your questions.
11. When can I start
the course?
Our courses are open enrollment. You can register
and start
the course as soon as you are ready. Please note that once the course
curriculum is accessed online or through submission of a material
shipment
confirmation, refunds cannot be issued.
12. Does this course
prepare for a certification?
This course does not prepare for a certification.